768 Reviews
Write a Review768 Reviews of Cale Wood
April 09, 2024
I had problems with my 2010 truck and took it to Elk Grove Ford. Within 36 hours they got back to me with bad news. I needed a new truck. I found a truck that I liked and Trevor assisted me, with real p Grove Ford. Within 36 hours they got back to me with bad news. I needed a new truck. I found a truck that I liked and Trevor assisted me, with real professional service answering all my questions. When I returned the next day Trevor was off but referred me to Matta, who was just as helpful. We negotiated the deal and had it all wrapped up in a few hours. I have purchased cars before from other dealers which have taken 5 or more hours. Trevor and Matta and other sales associates were fantastic. I appreciate the professionalism and respect. Thank you, Jeff More
Other Employees Tagged: Trevor and Matta
April 07, 2024
Horrible experience bought a car from ford for me not to even had the car for like 3 weeks and they said that they couldn’t fix what needed to be fixed so I had to come out of pocket even had the car for like 3 weeks and they said that they couldn’t fix what needed to be fixed so I had to come out of pocket More
April 05, 2024
Purchased vehicle and had issue with engine. Brought in for service and immediately felt like service advisor was setting me up to ensure vehicle concern would not covered by warranty. I underst Brought in for service and immediately felt like service advisor was setting me up to ensure vehicle concern would not covered by warranty. I understand that some issues may not be covered, but it would be great to have the item inspected. Further, was not informed of diagnostic cost, although I should have known there's an expense for the service. Overall, the communication provided was poor. Taking my business elsewhere going forward. More

