Caleb Brown | Page 2

Donald was very informative about the vehicle. He showed me everything. He even pointed out his favorite things about my car and took the time. I think I was there at 9:30pm closing a sale and I a He showed me everything. He even pointed out his favorite things about my car and took the time. I think I was there at 9:30pm closing a sale and I apologized that it was so late. He assured me that even though it was late it didn’t matter, he just wanted to make sure I was taken care of and knew everything about my car. He was nice and laid back. Tommy is an awesome salesman. He knows the buyer needs a deal on a vehicle but so does the dealer and himself. He made the process smooth and I felt he was fair. Everyone inside the dealer was kind to me. Customer service is A+. Caleb Brown wasn’t my salesman but he came over to play with my little girl. He wasn’t even selling me anything and was making conversation which I loved. Rusty Russell gave my rambunctious 2 1/2 yr old little girl a coloring book and crayons as he was leaving. He wasn’t my salesman either! Again, A+ customer service even if I wasn’t the salesman’s customers directly. You’ve got some good guys down there. More

by carolann_garner Verified Customer Verified Customer

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They were eager to help find the right vehicle for me and it worked out well. it worked out well. More

by katrinajohnson657 Verified Customer Verified Customer

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Clean and friendly and efficient. Made the buying experience a pleasure! I would recommend Caleb to friends and family. Made the buying experience a pleasure! I would recommend Caleb to friends and family. More

by livnparadise69 Verified Customer Verified Customer

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Very friendly easy to work with. I would recommend this dealership to anyone. Made the car buying experience easy I would recommend this dealership to anyone. Made the car buying experience easy More

by michaeldgore Verified Customer Verified Customer

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Caleb is an excellent salesman, who was willing to listen to my concerns and answer my questions in a timely manner. to my concerns and answer my questions in a timely manner. More

by hksimpson20 Verified Customer Verified Customer

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Caleb fought for us to get the deal we wanted , first time car buyer and it went way better than I expected time car buyer and it went way better than I expected More

by JESSANGEL2021 Verified Customer Verified Customer

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Caleb was very attentive and helpful. Service was fast and staff was able to provide detailed explanations for everything we did not understand. Caleb was happy to work with us and create Service was fast and staff was able to provide detailed explanations for everything we did not understand. Caleb was happy to work with us and created an environment that made it easy for us to come to a deal. My wife and I are very satisfied with the entire experience. More

by xavierosburn Verified Customer Verified Customer

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The salesman that I dealt with is Caleb and he worked quickly, but I was asked for a hold amount of $500 to ensure no other sales person sold the vehicle I was looking to purchase, but I had not viewed t quickly, but I was asked for a hold amount of $500 to ensure no other sales person sold the vehicle I was looking to purchase, but I had not viewed the vehicle in person nor the dealership. I have not test drove the vehicle or anything like that, but that was a little unorthodox for me. More

by ward.candi Verified Customer Verified Customer

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My experience as a first time care buyer at Crain Kia with Caleb Brown was so much better than I could’ve asked for. I felt valued as a customer, cared about, and like I was being treated with honesty an with Caleb Brown was so much better than I could’ve asked for. I felt valued as a customer, cared about, and like I was being treated with honesty and respect. I appreciate all of the people at Crain who helped educate me and close the deal on my vehicle! I will be suggesting Crain Kia to any of my friends/family looking into getting a new car in the future! More

by Kearstan Williams Verified Customer Verified Customer

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I have never had such a positive experience as I did with Crain Kia of Conway. This dealership is nothing like the stereotypical dealership. The team's commitment to going above and beyond to ensure custome Crain Kia of Conway. This dealership is nothing like the stereotypical dealership. The team's commitment to going above and beyond to ensure customer satisfaction is truly inspiring and appreciated. Caleb's dedication to his customers is remarkable. He was transparent, genuine, professional and was proactive in his communications throughout the process. I also appreciate Andy and his expertise and knowledge with setting up the technology in my Carnival. It was late on a Saturday when we picked up the vehicle and they both stayed without hesitation, answering all questions and ensuring I was comfortable with the vehicle before driving it home. Caleb and Andy's insight and guidance were invaluable in making sure I was satisfied with my new KIA. Thanks to Crain Kia, Caleb and Andy for your diligence and for ensuring that your customers receive the best possible experience!! You guys are the best and you have a new customer for life. More

by karenkiefer Verified Customer Verified Customer

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