Caleb Walker

Dropped off my ram 1500 for a oil change and some minor repair. I ask how long it would be, because I needed my truck back and could wait to do the service. They told me it would take a day. 4 days later I repair. I ask how long it would be, because I needed my truck back and could wait to do the service. They told me it would take a day. 4 days later I finally got my truck back, no oil change sticker, did not reset the oil change indicator, and no marks on the drain plug. I called they said they would share the video of it like they said they were supposed to. After a month of waiting no video no proof they did the oil change and I had 2 oil changes that I already paid for and was still charged for it. This dealership has no accountability and very poor customer service. This has still gone unresolved for 6 months. I would not use them for anything. More

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I had originally posted a less than favorable review. Following a subsequent conversation with Ravonda, I believe that they understand my concerns and will be addressing them. They are a good organizatio Following a subsequent conversation with Ravonda, I believe that they understand my concerns and will be addressing them. They are a good organization to work with, and I will be continuing to have my jeep serviced there. To Ravonda - thanks! More

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