Erik Soroski
Erik Soroski at Napleton's Mid Rivers Chrysler Dodge Jeep Ram Fiat Maserati

Erik Soroski

Service Advisor

Napleton's Mid Rivers Chrysler Dodge Jeep Ram Fiat Maserati

4951 Veterans Memorial Pkwy
St Peters, MO 63376

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3 Reviews
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3 Reviews

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3 Reviews of Erik Soroski

July 15, 2026

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Employee Rating

Dropped off my ram 1500 for a oil change and some minor repair. I ask how long it would be, because I needed my truck back and could wait to do the service. They told me it would take a day. 4 days later I More

by Disapointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 18, 2026

Napleton's Mid Rivers Chrysler Dodge Jeep Ram Fiat Maserati responded

Thank you so much for taking time to share with us your recent experience with service in CDJR Mid Rivers. WE are very sorry your visit was less then satisfactory and was not address in a timely manner. We would like the opportunity to speak with you in hopes we can still rectify this situation. I am not able to locate your file with limited information so I am asking for a call at 331-979-2821 so we can talk in more details and take proper steps. Please give me a call when you are available. I hope to hear from you soon. Thank you. Regards, Marta Nilles Customer Relations Manager CDJR of Mid Rivers 331-979-2821 marta.nilles@napleton.com

February 18, 2024

Dealership Rating
Employee Rating

This dealership took all responsibility to meet our every need while our brand new 2023 Ram triuck actually quit us going back To Springfield. They paid towing fees and lodging while we waited for the car t More

by Bernie Haynes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Maxwell, Allyson Laws

Feb 23, 2024

Napleton's Mid Rivers Chrysler Dodge Jeep Ram Fiat Maserati responded

Hi Bernie, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 30, 2023

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Employee Rating

Great service, got me in and out! Everyone was very helpful and explain the process along the way More

by Tomzoellner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Herr

Sep 10, 2023

Napleton's Mid Rivers Chrysler Dodge Jeep Ram Fiat Maserati responded

Hi, thanks for sharing your recent service experience with us, Tomzoellner! We hope you continue to choose Napleton's Mid Rivers Chrysler Dodge Jeep RAM as your first choice for all your vehicle needs.

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