Caleb Wellman

Lima Auto Mall responded

Thank you so much for your wonderful review! We truly appreciate your loyalty over the past 20 years and are thrilled to hear that you’ve had such positive experiences with our service managers, writers, and technicians at Lima Auto Mall. Your support means a lot to us, and we look forward to continuing to serve you in the future. Please feel free to share your experiences with others! Sincerely, The Lima Auto Mall Team

Lima Auto Mall responded

Thank you for your wonderful review! We truly appreciate your kind words about our service, sales, and finance teams at Lima Auto Mall. It's fantastic to hear that you had a great experience with Keith, Mike, and Charles. Our team takes pride in providing excellent service, and your feedback motivates us to continue doing our best. We look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

Lima Auto Mall responded

Thank you for sharing your experience, Tammy. We understand how important it is for appointments to be properly prepared and for service visits to reflect the level of care customers have come to expect, and your experience provides valuable insight for Lima Auto Mall as we continue evaluating how appointments and vehicle care services are managed. If you'd like to discuss your visit further or share additional details, please feel free to contact us directly. We are committed to improving the consistency and attention given throughout every service visit. Sincerely, The Lima Auto Mall Team

Lima Auto Mall responded

Thank you for your feedback! We're glad to hear that Caleb was accommodating and that your service, including warranty work, was completed as requested. We appreciate your trust in us and look forward to serving you again! Sincerely, The Lima Auto Mall Team

Lima Auto Mall responded

Eddy, thank you so much for your incredible review and for trusting us with your vehicles for the past 21 years! That kind of loyalty means everything to us. We’re proud to have Adam, Caleb, Keith, and the entire service team dedicated to making sure every vehicle is serviced right the first time and at a fair price. Your recognition of their hard work truly means a lot. We appreciate your continued support and look forward to serving you for many more years to come. Thanks again for being part of the Lima Auto Mall family! Sincerely, The Lima Auto Mall Team

Lima Auto Mall responded

Thank you for your wonderful review! We're thrilled to hear that you love the service department at Lima Auto Mall. It's great to know that our team has provided you with courteous and efficient service, and we appreciate your shout-out to Adam and Caleb! We look forward to seeing you again for your next appointment and hope you enjoy your next visit to Panera. Safe travels! Sincerely, The Lima Auto Mall Team

Lima Auto Mall responded

Thank you so much for your kind words, Kathy! We truly appreciate your loyalty and are glad to hear that you’ve had a great experience with us at Lima Auto Mall over the past 30 years. We look forward to continuing to serve you and providing the best service possible. See you next time! Sincerely, The Lima Auto Mall Team

Lima Auto Mall responded

Thank you for taking the time to leave such a positive review! We're thrilled to hear that our service department was able to provide you with professional support and thorough explanations. We appreciate your feedback and look forward to assisting you again at Lima Auto Mall. Please feel free to share your experience with others! Sincerely, The Lima Auto Mall Team

Lima Auto Mall responded

Thank you for your positive feedback! We're thrilled to hear that you found our team at Lima Auto Mall polite, professional, and efficient. Providing a clean environment and respecting our customers is a top priority for us. We're glad your vehicle was ready in a timely manner. Our team appreciates your support and looks forward to seeing you again soon! Sincerely, The Lima Auto Mall Team

Lima Auto Mall responded

Thank you, Heather! We're glad you had a great experience with our service team at Lima Auto Mall and that we could get everything fixed quickly for you. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Lima Auto Mall Team