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Jeff Taylor
Jeff Taylor at Lima Auto Mall

Jeff Taylor

Fixed Operations Director

Lima Auto Mall

2200 North Cable Road
Lima, OH 45807

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4.9
184 Reviews
4.9

184 Reviews

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184 Reviews of Jeff Taylor

November 01, 2026

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Employee Rating

You were right on time and my vehicle was done on time. Great service . Was pleased with my experience at your service department and there friendly people. More

by blitz8893
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Recommend Dealer
Yes

Other Employees Tagged: Keith Shockency, Caleb Wellman, Adam Bondrowski

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October 14, 2026

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They are always on time, i never have to wait long and they do little extra things that are important to me More

by cheryl.johnson0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Shockency, Caleb Wellman, Adam Bondrowski

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September 24, 2026

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Timely service! Did a Great job! Accommodated my every wish. Awesome that they have this service. More

by mariasankoccr
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Keith Shockency, Josh Gaines, Charles McClung, Adam Bondrowski , Skye

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Sep 24, 2026

Lima Auto Mall responded

Thanks for taking a moment to share your visit, Maria! Delighted to hear that you had a great experience with us at Lima Auto Mall and that our team was able to accommodate your needs. We strive to provide timely and excellent service, and it's great to know we met your expectations. We look forward to seeing you again soon! Sincerely, The Lima Auto Mall Team

September 13, 2026

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Was able to take care of my tire robem with no complaints would recommend the to others More

by CHARLEENKEEL
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Keith Shockency, Caleb Wellman, Adam Bondrowski

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Sep 14, 2026

Lima Auto Mall responded

Thank you for your positive feedback, Charleen! We’re glad to hear that we were able to take care of your tire problem smoothly. We truly appreciate your recommendation and hope to see you at Lima Auto Mall again soon! Sincerely, The Lima Auto Mall Team

August 06, 2026

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They got my car done pretty fast, which I was surprised. I expected to be there longer, but it’s an oil change and rotation of the tires so I was like shocked but impressed because they are way faster than More

by merryshykathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Shockency, Caleb Wellman, Adam Bondrowski

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Aug 06, 2026

Lima Auto Mall responded

Thank you for your wonderful review, Merry! We’re thrilled to hear that you were impressed with the speed of our service at Lima Auto Mall. It’s great to know we exceeded your expectations for your oil change and tire rotation. We appreciate your kind words and hope to see you again soon for your next service! Sincerely, The Lima Auto Mall Team

July 23, 2026

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Service center was nice and polite and got me a ride home so I could take my dog out to go potty. More

by merryshykathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Shockency, Charles McClung, Caleb Wellman, Adam Bondrowski

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Jul 23, 2026

Lima Auto Mall responded

Thank you for your wonderful review, Kathy! We are glad to hear that our service center team was polite and accommodating, ensuring you had a ride home to take care of your dog. At Lima Auto Mall, we strive to make our customers' experiences as comfortable as possible. We appreciate your feedback and look forward to seeing you again! Sincerely, The Lima Auto Mall Team

July 16, 2026

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The service team has always been helpful. They has been great at getting me in timely when I am in need. More

by tarahdswaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Shockency, Caleb Wellman, Adam Bondrowski , Ryan Swaney

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Jul 17, 2026

Lima Auto Mall responded

Thank you for your kind words, Tarah! It's wonderful to hear that our service team has always been helpful and great at getting you in timely when you are in need. Your satisfaction means a lot to us at Lima Auto Mall. We look forward to serving you again in the future! Sincerely, The Lima Auto Mall Team

February 25, 2026

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Have been a customer for 30 years and would not change dealers in this town. They are the best! More

by Kathy1
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Shockency, Caleb Wellman, Adam Bondrowski

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Feb 26, 2026

Lima Auto Mall responded

Thank you so much for your kind words, Kathy! We truly appreciate your loyalty and are glad to hear that you’ve had a great experience with us at Lima Auto Mall over the past 30 years. We look forward to continuing to serve you and providing the best service possible. See you next time! Sincerely, The Lima Auto Mall Team

February 01, 2026

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Polite, professional, efficient, area clean, respectful to customers, vehicle was ready in a timely manner More

by esball1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Shockency, Caleb Wellman, Adam Bondrowski

Print
Feb 02, 2026

Lima Auto Mall responded

Thank you for your positive feedback! We're thrilled to hear that you found our team at Lima Auto Mall polite, professional, and efficient. Providing a clean environment and respecting our customers is a top priority for us. We're glad your vehicle was ready in a timely manner. Our team appreciates your support and looks forward to seeing you again soon! Sincerely, The Lima Auto Mall Team

January 28, 2026

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Employee Rating

Service was great and got it all fixed very quick. Thanks for the quick service More

by HEATHERREESE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Shockency, Charles McClung, Caleb Wellman, Adam Bondrowski , Ryan Swaney

Print
Jan 28, 2026

Lima Auto Mall responded

Thank you, Heather! We're glad you had a great experience with our service team at Lima Auto Mall and that we could get everything fixed quickly for you. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Lima Auto Mall Team

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