Caleb Wight
Caleb Wight at Key Ford of Rockland

Caleb Wight | Page 11

Service Advisor

Key Ford of Rockland

2 Moody Dr
Thomaston, ME 04861

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4.5
110 Reviews
4.5

110 Reviews

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110 Reviews of Caleb Wight

October 10, 2024

Dealership Rating
Employee Rating

Responsive service and knowledgeable techs. I am happy with the service and have been for years More

by CHUCK96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tamara Strong

October 08, 2024

Dealership Rating
Employee Rating

Good service ! Everyone was courteous! Happy with the customer pickup and delivery. Thank you all . More

by andreasaulnier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 01, 2024

Dealership Rating
Employee Rating

The dealership treats clients politely and professionally! Highly recommend them to anyone who is searching for a reliable vehicle and service. More

by koolkeith39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth Batty , Marie Forbes, Tyler Patterson

September 29, 2024

Dealership Rating
Employee Rating

Very great people , they will do all they can to help you get the car you want . More

by dalegriffin007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Hallock, Seth Batty , Marie Forbes, Tyler Patterson, Tamara Strong

September 29, 2024

Dealership Rating
Employee Rating

Helpful clean professional . Customer service is friendly and prompt . Need more cars in show room for customers to view while waiting for your service completion. Tv on in wa More

by bob@schilke.cc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tamara Strong

September 29, 2024

Dealership Rating
Employee Rating

$75 to replace a blinker bulb…. .not coming back ….. I’ll pass next time. Thank You! More

by LINDAELLIOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tamara Strong

September 26, 2024

Dealership Rating
Employee Rating

I found the Key Ford staff to be both courteous and knowledgeable. I will definitely use their services again. More

by drusch99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tamara Strong

September 25, 2024

Dealership Rating
Employee Rating

Everyone was so courteous and i spoke directly with the service technician who provided me with some useful suggestions which made sense. BTW my Ford Explorer is 27 years old (1997) and runs like a spinnin More

by Jvgbcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tamara Strong

September 25, 2024

Dealership Rating
Employee Rating

Always provides good service and answers my questions to my satisfaction. I have been bring to Ford for service for nine years. You sold my my F-150; thanks. More

by MEHITTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 21, 2024

Dealership Rating
Employee Rating

Service department seems short staffed long wait for appointments took over 5 weeks to complete my repai from the time I attempted to schedule an appointment to diagnose the problem to the time repairs More

by Kempdh69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 21, 2024

Key Ford of Rockland responded

Hello, we are very sorry that we fell short on satisfying your service needs. Yes, we are short handed, but have recently made some changes which should help. We do appreciate the 5 star on workmanship, thank you. I have heard many dealers are booking out several week. It’s unfortunate, but there’s a shortage of mechanics in the industry. If you know any good ones, we have an air conditioned shop, and I will pay a referral fee. I hope you will give us another chance for your business, thank you. Marie Forbes 207-594-4466 x305

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