Caleb Wight
Caleb Wight at Key Ford of Rockland

Caleb Wight | Page 10

Service Advisor

Key Ford of Rockland

2 Moody Dr
Thomaston, ME 04861

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4.5
114 Reviews
4.5

114 Reviews

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114 Reviews of Caleb Wight

November 05, 2024

Dealership Rating
Employee Rating

I dropped off the vehicle after hours and when I picked it up everyone was very pleasant and my van was waiting for me in the bay, ready to go. More

by peterlearyplumbing
Service Price Transparency
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Recommend Dealer
Yes

November 03, 2024

Dealership Rating
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Outstanding service completed on time for the $ amount quoted. Caleb understood my tire needs working with me and my tight budget. More

by ellie.curtis128
Service Price Transparency
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Recommend Dealer
Yes

November 02, 2024

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Very effective and efficient. My car is in perfect condition even though it is 27 years old. Key Ford is the only thing place I take my Ford. More

by Jvgbcpa
Service Price Transparency
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Recommend Dealer
No
Nov 04, 2024

Key Ford of Rockland responded

Good morning, thank you for your kind words. We appreciate your business and really appreciate the review. I assume you meant to give us 5 stars not 1. If so, would you be so kind to change it? If not, please let me know how we can do better. My goal is to provide great customer service and take care of the community. Marie Forbes, GM 207-594-4466 x 305

October 31, 2024

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They did not push they let us talk about the purchase. And the truck had a full tank and clean More

by MTMANK
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Hallock, Seth Batty , Tyler Patterson, Tamara Strong

October 31, 2024

Dealership Rating
Employee Rating

I called for apt on 10/7 for oil change, state inspection, recall and rear wiper- scheduled for 10/16. Arrived and was told didn't have inspection sticker or wiper & was told would hold wiper, oth More

by beth
Service Price Transparency
Service Communication
Recommend Dealer
No

October 31, 2024

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Paid $180 for diagnosis only to be told no problem. Thus, problem still exists and I'm out $180. Will probably have to take the problem to Wiscasset Ford for proper diagnosis and repair. More

by wtower
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Recommend Dealer
No

October 27, 2024

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Deceptive and deceitful. Tried to sell new brakes. When not needed. This is a dishonest business practice More

by susanhupper
Service Price Transparency
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Recommend Dealer
No
Nov 14, 2024

Key Ford of Rockland responded

Hello, we apologize for the service provided; if you could give us a call to go over your service visit we would appreciate the chance to correct any mistakes or issues. Please give us a call at (207) 594-4466 x301. Thank you.

October 26, 2024

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Employee Rating

I received a notice on my Ford App that there was a recall on my 2024 Ford Edge. Although I had purchased this vehicle from another dealer 2 hours away I went to Key Ford for advice on the seriousness More

by TBATTY
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Recommend Dealer
Yes

October 22, 2024

Dealership Rating
Employee Rating

I needed my oil changed entire rotated and inspection sticker staff was very respectful and friendly I have been going there for years and will continue More

by tlrhomeenhanceme
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Hallock, Macy Bosma, Seth Batty , Marie Forbes, Tyler Patterson, Tamara Strong

October 18, 2024

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Thank you for clean and friendly service. It was easy to set up appointment. Very happy More

by suzanne.mckenzie
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Recommend Dealer
Yes

Other Employees Tagged: Tamara Strong

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