Caleb Wight
Caleb Wight at Key Ford of Rockland

Caleb Wight | Page 5

Service Advisor

Key Ford of Rockland

2 Moody Dr
Thomaston, ME 04861

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4.4
97 Reviews
4.4

97 Reviews

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97 Reviews of Caleb Wight

May 22, 2025

Dealership Rating
Employee Rating

The service has been less than mediocre last few times. Not going back ever for purchase or service. I am going elsewhere More

by TROY53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 22, 2025

Key Ford of Rockland responded

Good evening, Troy, My name is Jesse Hallock, and I am the service manager here. Thank you for taking the time to leave the review! I understand that you have had subpar service, if you could please reach out to me so we can learn from this and resolve the concern to earn your trust back to have service work performed here I would greatly appreciate it! I can be reached at JHallock@KeyAuto.com or (207) 594-4466 and ask for me in service. Thank you for your time and consideration.

May 16, 2025

Dealership Rating
Employee Rating

Appointment was scheduled, work wasn't started until I showed in person. Not happy. Work wasn't completed, either. More

by mdw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Gamage

April 22, 2025

Dealership Rating
Employee Rating

Very nice to work with and vehicle is always done in time they give you. More

by Donna 123
Recommend Dealer
Yes

Other Employees Tagged: Caleb Wight

March 30, 2025

Dealership Rating
Employee Rating

Great overall, the team was polite, speedy and explained the service well. The oil change was cheaper than expected and I feel they did a quality job checking the car over! More

by JHallock34
Recommend Dealer
Yes

Other Employees Tagged: Caleb Wight

March 11, 2025

Dealership Rating
Employee Rating

Great customer service as always. Car was taken right on time. Friendly staff and clean waiting area after looking at amazing prices on new(er) vehicles on the lot More

by JOSHUALEMOI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Gamage

February 26, 2025

Dealership Rating
Employee Rating

Great place, nice people. A little pricey but they gotta eat. The online scheduling is perfect. More

by propellerhead75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 23, 2025

Dealership Rating
Employee Rating

People are willing to take ownership of the situation and are pleasant. Caleb was very helpful More

by BOWMANJEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 22, 2025

Dealership Rating
Employee Rating

Excellent experience, very knowledgeable Parts and Service team. Technician verified my concern and the Advisor informed me of their findings and answered all of my questions. Will definitely be back! More

by CGAMAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Macy Bosma

February 14, 2025

Dealership Rating
Employee Rating

Great service…. Love going to a place that I can trust. I never have to worry about the service that is done…. Work done promptly and with a smile More

by jmahar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Macy Bosma, Seth Batty , Tyler Patterson, Tamara Strong

February 11, 2025

Dealership Rating
Employee Rating

It was a smooth experience getting my regular maintenance/service. Thank you for your time and attention. More

by blue lightning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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