Caleb Wight
Caleb Wight at Key Ford of Rockland

Caleb Wight | Page 7

Service Advisor

Key Ford of Rockland

2 Moody Dr
Thomaston, ME 04861

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4.4
91 Reviews
4.4

91 Reviews

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91 Reviews of Caleb Wight

November 16, 2024

Dealership Rating
Employee Rating

Great service - they diagnosed my issue and got it fixed quickly. Would recommend Key Ford service! More

by slg828
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Recommend Dealer
Yes

November 16, 2024

Dealership Rating
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Went beyond the obvious to make short work of resolving a 5 or 6 part problem that eventually was found to stem from 1 very old fashioned cause — melted insulation on an exposed wire. More

by davros188
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Recommend Dealer
Yes

Other Employees Tagged: Tamara Strong

November 15, 2024

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I was surprised that I don't get free oil changes with my leased vehicle More

by kferland56
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Recommend Dealer
Yes

November 14, 2024

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I will never do business with Key Ford. While it seems the work was adequate, communication lacked and what should’ve been a week long repair spanned almost a month. After leaving, I reques More

by Wpbengineer
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Tamara Strong

Nov 14, 2024

Key Ford of Rockland responded

Good evening, My name is Jesse and I'm the service manager at Key Ford of Rockland, and I apologize about the lack luster communication throughout the repair process. Can you please reach out to me to go over the repair and its process to resolve your issues, either by phone or email? (207) 594-4466 or JHallock@KeyAuto.com. Thank you, I hope this message finds you well!

November 13, 2024

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Truck was taken in to replace tire sensors. They replace all 4 of them and programmed them as need. Problem solved. They quoted a price and stuck to it. More

by vickilbarrett
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Recommend Dealer
Yes

Other Employees Tagged: Macy Bosma , Tyler Patterson, Tamara Strong

November 06, 2024

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Great service as always. Everyone was very friendly and they even brought my truck to me. Thank you! More

by toddstarbird
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Recommend Dealer
Yes

Other Employees Tagged: Tamara Strong

November 05, 2024

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They are better now than when it was Rockland Ford. Caleb and Chris (the service advisor's) were very helpful and I didn’t have to wait too long to get my car repaired. Nice waiting area. More

by SCOTTMHHI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Gamage

November 05, 2024

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I dropped off the vehicle after hours and when I picked it up everyone was very pleasant and my van was waiting for me in the bay, ready to go. More

by peterlearyplumbing
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Recommend Dealer
Yes

November 03, 2024

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Employee Rating

Outstanding service completed on time for the $ amount quoted. Caleb understood my tire needs working with me and my tight budget. More

by ellie.curtis128
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Recommend Dealer
Yes

November 02, 2024

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Employee Rating

Very effective and efficient. My car is in perfect condition even though it is 27 years old. Key Ford is the only thing place I take my Ford. More

by Jvgbcpa
Service Price Transparency
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Recommend Dealer
No
Nov 04, 2024

Key Ford of Rockland responded

Good morning, thank you for your kind words. We appreciate your business and really appreciate the review. I assume you meant to give us 5 stars not 1. If so, would you be so kind to change it? If not, please let me know how we can do better. My goal is to provide great customer service and take care of the community. Marie Forbes, GM 207-594-4466 x 305

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