Truck was taken in to replace tire sensors.
They replace all 4 of them and programmed them as need. Problem solved. They quoted a price and stuck to it.
They replace all 4 of them and programmed them as need. Problem solved. They quoted a price and stuck to it.
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by vickilbarrett
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Macy Bosma
, Tyler Patterson, Tamara Strong
Great service as always.
Everyone was very friendly and they even brought my truck to me. Thank you!
Everyone was very friendly and they even brought my truck to me. Thank you!
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by toddstarbird
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tamara Strong
They are better now than when it was Rockland Ford.
Caleb and Chris (the service advisor's) were very helpful and I didn’t have to wait too long to get my car repaired. Nice waiting area.
Caleb and Chris (the service advisor's) were very helpful and I didn’t have to wait too long to get my car repaired. Nice waiting area.
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by SCOTTMHHI
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Chris Gamage
I dropped off the vehicle after hours and when I picked
it up everyone was very pleasant and my van was waiting for me in the bay, ready to go.
it up everyone was very pleasant and my van was waiting for me in the bay, ready to go.
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by peterlearyplumbing
Verified Customer
Verified Customer
Service Price Transparency
Outstanding service completed on time for the $ amount
quoted. Caleb understood my tire needs working with me and my tight budget.
quoted. Caleb understood my tire needs working with me and my tight budget.
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by ellie.curtis128
Verified Customer
Verified Customer
Service Price Transparency
Very effective and efficient.
My car is in perfect condition even though it is 27 years old.
Key Ford is the only thing place I take my Ford.
My car is in perfect condition even though it is 27 years old.
Key Ford is the only thing place I take my Ford.
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by Jvgbcpa
Verified Customer
Verified Customer
Service Price Transparency
Nov 04, 2024 -
Key Ford of Rockland responded
Good morning, thank you for your kind words. We appreciate your business and really appreciate the review. I assume you meant to give us 5 stars not 1. If so, would you be so kind to change it? If not, please let me know how we can do better. My goal is to provide great customer service and take care of the community. Marie Forbes, GM 207-594-4466 x 305
They did not push they let us talk about the purchase.
And the truck had a full tank and clean
And the truck had a full tank and clean
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by MTMANK
Verified Customer
Verified Customer
Service Price Transparency
I called for apt on 10/7 for oil change, state
inspection, recall and rear wiper- scheduled for 10/16. Arrived and was told didn't have inspection sticker or wiper & was told would hold wiper, oth
inspection, recall and rear wiper- scheduled for 10/16. Arrived and was told didn't have inspection sticker or wiper & was told would hold wiper, other work done, was given no indication that work was needed for inspection. I called on 10/25 to enqure about apt for remaing work- wiper and state inspection, scheduled for 10/31, wiper was replaced and I was told about breaks and leaking fluid so didn't pass inspection. Told I could come back on 11/14. 3 appointments for service requested on 10/7, needless to say I am not impressed but also spitting mad also never given any indication of cost for anything at any time.
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by beth
Verified Customer
Verified Customer
Service Price Transparency
Paid $180 for diagnosis only to be told no problem.
Thus, problem still exists and I'm out $180. Will probably have to take the problem to Wiscasset Ford for proper diagnosis and repair.
Thus, problem still exists and I'm out $180. Will probably have to take the problem to Wiscasset Ford for proper diagnosis and repair.
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by wtower
Verified Customer
Verified Customer
Service Price Transparency
Deceptive and deceitful.
Tried to sell new brakes. When not needed. This is a dishonest business practice
Tried to sell new brakes. When not needed. This is a dishonest business practice
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by susanhupper
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2024 -
Key Ford of Rockland responded
Hello, we apologize for the service provided; if you could give us a call to go over your service visit we would appreciate the chance to correct any mistakes or issues. Please give us a call at (207) 594-4466 x301. Thank you.