Caleb Wight | Page 8

Great service as always. Everyone was very friendly and they even brought my truck to me. Thank you! Everyone was very friendly and they even brought my truck to me. Thank you! More

by toddstarbird Verified Customer Verified Customer

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They are better now than when it was Rockland Ford. Caleb and Chris (the service advisor's) were very helpful and I didn’t have to wait too long to get my car repaired. Nice waiting area. Caleb and Chris (the service advisor's) were very helpful and I didn’t have to wait too long to get my car repaired. Nice waiting area. More

by SCOTTMHHI Verified Customer Verified Customer

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I dropped off the vehicle after hours and when I picked it up everyone was very pleasant and my van was waiting for me in the bay, ready to go. it up everyone was very pleasant and my van was waiting for me in the bay, ready to go. More

by peterlearyplumbing Verified Customer Verified Customer

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Outstanding service completed on time for the $ amount quoted. Caleb understood my tire needs working with me and my tight budget. quoted. Caleb understood my tire needs working with me and my tight budget. More

by ellie.curtis128 Verified Customer Verified Customer

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Very effective and efficient. My car is in perfect condition even though it is 27 years old. Key Ford is the only thing place I take my Ford. My car is in perfect condition even though it is 27 years old. Key Ford is the only thing place I take my Ford. More

by Jvgbcpa Verified Customer Verified Customer

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They did not push they let us talk about the purchase. And the truck had a full tank and clean And the truck had a full tank and clean More

by MTMANK Verified Customer Verified Customer

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I called for apt on 10/7 for oil change, state inspection, recall and rear wiper- scheduled for 10/16. Arrived and was told didn't have inspection sticker or wiper & was told would hold wiper, oth inspection, recall and rear wiper- scheduled for 10/16. Arrived and was told didn't have inspection sticker or wiper & was told would hold wiper, other work done, was given no indication that work was needed for inspection. I called on 10/25 to enqure about apt for remaing work- wiper and state inspection, scheduled for 10/31, wiper was replaced and I was told about breaks and leaking fluid so didn't pass inspection. Told I could come back on 11/14. 3 appointments for service requested on 10/7, needless to say I am not impressed but also spitting mad also never given any indication of cost for anything at any time. More

by beth Verified Customer Verified Customer

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Paid $180 for diagnosis only to be told no problem. Thus, problem still exists and I'm out $180. Will probably have to take the problem to Wiscasset Ford for proper diagnosis and repair. Thus, problem still exists and I'm out $180. Will probably have to take the problem to Wiscasset Ford for proper diagnosis and repair. More

by wtower Verified Customer Verified Customer

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Deceptive and deceitful. Tried to sell new brakes. When not needed. This is a dishonest business practice Tried to sell new brakes. When not needed. This is a dishonest business practice More

by susanhupper Verified Customer Verified Customer

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I received a notice on my Ford App that there was a recall on my 2024 Ford Edge. Although I had purchased this vehicle from another dealer 2 hours away I went to Key Ford for advice on the seriousness recall on my 2024 Ford Edge. Although I had purchased this vehicle from another dealer 2 hours away I went to Key Ford for advice on the seriousness of the recall. Caleb explained this to me and although not immediatly serious offered me an appointment to remedy the recall rather than having to travel the 2 hours back to the original place of purchase. The repair has been completed at Key. I appreciate the fine service More

by TBATTY Verified Customer Verified Customer

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