Calvin Jeong
Calvin Jeong at South Bay Hyundai

Calvin Jeong | Page 33

Service Director

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.6
591 Reviews

Welcome to South Bay Hyundai and Genesis of South Bay! We look forward to providing you with excellent service. Come see us today!

Dealership Experience

13 yrs, 5 mos

Industry Experience

13 yrs, 4 mos

Specialties & Trainings

Hyundai Certified

4.6

591 Reviews

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591 Reviews of Calvin Jeong

December 27, 2022

Dealership Rating
Employee Rating

Friendly and helpful, good experience and will come back again. The free wash and wax coupon was a nice bonus More

by bh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Kim, Mace Bradley , Richard Andersen, Cedric Butler, Donnie Ellis, Jermaine Johnson, Mike "MJ" Juarez, Christian Proctor

Dec 29, 2022

South Bay Hyundai responded

Thank you for sharing your visit! We look forward to seeing you at your next appointment! -South Bay Hyundai

December 20, 2022

Dealership Rating
Employee Rating

I was lied to about my service. They did not rotate my tires as stated on the service record. This is a huge concern and leads me to believe that this service department cannot be More

by Booyash1
Workmanship
Recommend Dealer
No

Other Employees Tagged: Jack Kim , Donnie Ellis

Dec 30, 2022

South Bay Hyundai responded

Thank you for providing us with this feedback. We're sorry to hear that you were not pleased with your service appointment and we invited you to reach out to us so we can try and assist in your satisfaction. Please contact us directly so we can assist. Calvin Jeong - Service Director - calvinj@sbhyundai.com

December 09, 2022

Dealership Rating
Employee Rating

I make the drive clear across town to come to this dealership for one thing. Service. Calvin has for many years gone above and beyond to help me from start to finish. During this visit, I had the plea More

by MELISSA JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin

Dec 12, 2022

South Bay Hyundai responded

Melissa, thank you so much for trusting South Bay Hyundai with your service needs! Calvin, Justin & the rest of the team are truly grateful for your continued support and look forward to seeing you next time. Take care and thanks again!

December 04, 2022

Dealership Rating
Employee Rating

I visited the service department for major scheduled maintenance and everything went smooth and easy. Customer service is top notch, courteous and professional. The work needed was clearly explained. More

by Bill C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Kim , Donnie Ellis

Dec 06, 2022

South Bay Hyundai responded

Thanks for trusting the South Bay Hyundai team with your vehicle, Bill! We appreciate you taking the time to review your experience and hope we can be of service again in the future!

December 03, 2022

Dealership Rating
Employee Rating

All I have to say is Donnie Ellis went above and beyond my expectations! He took care of me and my car. Explained in detail what maintenance was going to be done and offered me advice on multiple things More

by mirandavictor23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donnie Ellis

Dec 05, 2022

South Bay Hyundai responded

Thank you for taking the time to share this kind review! We're happy to hear Donnie took such great care of you & your vehicle and we'll be sure to pass along this fantastic feedback to him. Take care and please don't hesitate to reach out if our South Bay Hyundai team can be of service again in the future!

November 29, 2022

Dealership Rating
Employee Rating

They were so busy but as friendly as can be, quick service and easy pick up More

by AUDREY.976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Kim , Donnie Ellis

Nov 30, 2022

South Bay Hyundai responded

Thank you for the kind review, Audrey! It was a pleasure having you visit us here at South Bay Hyundai and we hope to see you again next time!

November 18, 2022

Dealership Rating
Employee Rating

I like the friendly people that greet you when you arrive. I liked that they gave me a ride to my home and then l was picked up when my car was ready. More

by CRICKET0503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Kim , Donnie Ellis

Nov 18, 2022

South Bay Hyundai responded

This is great news! We look forward to seeing you next time at South Bay Hyundai!

November 11, 2022

Dealership Rating
Employee Rating

Nicole was extremely nice and thorough. She had to set two different appointments for me (for 2 different days). Once I arrived, both times, I was taken care of immediately. I love the way More

by DLYTFUL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Kim , Donnie Ellis, Nicole

Nov 11, 2022

South Bay Hyundai responded

Thanks for the five stars! We're honored to hear that Nicole and the rest of the crew here at South Bay Hyundai could assist you during your visit with us. We hope to see you back for all of your future automotive needs!

November 10, 2022

Dealership Rating
Employee Rating

The service guys at Southbay Genesis always give top notch service. They make sure all my questions are answered and really put effort into customer satisfaction. Will be back again. More

by dortizluis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Kim , Cedric Butler, Donnie Ellis

Nov 10, 2022

South Bay Hyundai responded

Thank you for sharing your review! We're honored that our service team provided you with an excellent service experience! We look forward to seeing you back at South Bay Hyundai!

November 04, 2022

Dealership Rating
Employee Rating

They did not solve the problem with my car. I had a long wait time. More

by gphotos1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2022

South Bay Hyundai responded

If we delivered anything less than a five-star experience then I'm very sorry. I would also like to speak with you to see what I can do to make things right. Please contact me at your earliest convenience. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

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