Calvin Jeong

South Bay Hyundai responded

Thank you for the feedback! We’re glad you were satisfied with the service overall, and we appreciate you being candid about the wait time. We understand how frustrating it can be when a visit takes longer than expected, especially when you’ve planned around a certain timeframe. We’ll continue working to make the process as efficient as possible while still giving your vehicle the attention it needs. Thank you for choosing us!

South Bay Hyundai responded

Thank you so much for your kind feedback! We’re glad to hear you enjoyed the amenities in our waiting area, including the air conditioning, power ports, and refreshments. Creating a comfortable and convenient environment for our customers while their vehicles are being serviced is very important to us. We appreciate you taking the time to share your experience. Thank you for choosing us, and we look forward to assisting you again in the future!

South Bay Hyundai responded

Thank you for sharing your feedback. We’re sorry to hear that your recent service experience did not reflect the level of communication and attentiveness you have come to expect from our team. We understand how frustrating it can be to wait for updates and not receive a timely response when you are trying to get information about your vehicle. Your comments regarding communication and your interaction with Will have been shared with our management team for review. We appreciate you taking the time to let us know about your experience and hope to provide a better experience during your next visit.

South Bay Hyundai responded

Thank you so much for your incredible feedback! We’re truly grateful for your loyalty and for trusting South Bay Hyundai with your vehicle for the past 12 years. It means so much to hear that our team has consistently provided honest, reliable service while taking great care of you and your Tucson. Knowing that you feel confident in our work and appreciate the kindness and helpfulness of our team is the greatest compliment we could receive. Thank you for being a valued part of the South Bay Hyundai family. We look forward to continuing to take care of you and your Tucson for many years to come!

South Bay Hyundai responded

Thank you so much for your kind feedback! We’re thrilled to hear that your service was completed on time and that you were satisfied with the experience. It’s wonderful to know our team took great care of your vehicle and provided the quality service you deserve. We truly appreciate your support and your trust in us.

South Bay Hyundai responded

Thank you so much for the wonderful review, Alex! We’re thrilled to hear that your vehicle was ready even sooner than expected and that our team kept you well informed throughout the service process. It means a lot to know that you trust us with your maintenance needs and prefer our dealership for your vehicle's service. We truly appreciate your continued support and look forward to taking great care of you and your car for many years to come!

South Bay Hyundai responded

Thank you for sharing your feedback. We’re sorry to hear that your visit took longer than expected and that the wait time caused frustration. We understand how important it is for service to be completed efficiently and within the timeframe provided at check-in. Your comments regarding appointment timing and service duration have been shared with our team for review. We appreciate you taking the time to let us know about your experience.

South Bay Hyundai responded

Thank you for the great review! We’re so glad to hear that scheduling your recall was easy and that both your regular service and recall work were completed in a timely manner. It’s wonderful to know you’re happy with your Tucson and our team. We truly appreciate your support and look forward to seeing you again!

South Bay Hyundai responded

Thank you so much for the kind words and recommendation! We’re thrilled to hear that both of them, along with the entire team, provided you with such a fantastic experience. We truly appreciate your support and are grateful for your trust in us. It means a lot that you’d recommend us to others!