Calvin Jeong | Page 4

I like the ease of the service and the follow up. Customer is also professional and great Customer is also professional and great More

by MDNRSE2 Verified Customer Verified Customer

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In all my years of buying cars, I've never had an experience quite like I did with MJ and South Bay Hyundai. My financial circumstances and the EV market at this particular moment in time made gettin experience quite like I did with MJ and South Bay Hyundai. My financial circumstances and the EV market at this particular moment in time made getting me into the car I wanted especially challenging. MJ put countless hours into finding solutions that worked for me AND South Bay, steering me away from options that were easy but irresponsible. Think about how crazy that is– most dealers have one goal and one goal only, which is to sell a car (and a tire plan! 😂). MJ set out to find me a hard-to-get car at a price that wasn't just doable, but a structure that set me up for a safe financial future. After making his life miserable for a week with all kinds of random problems, we finally struck gold and I got an incredible car at a price that everybody felt good about. Even better, when I arrived to actually pick up my vehicle, I got the sense that everybody was rooting for me, from reception to the service team and even the finance department. Just an all around excellent experience. I honestly never thought I'd care about a car dealership at all and now I'm their biggest fan! More

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Friendly and convenient service. Easy to schedule and service time was super fast. Really enjoy coming here for ongoing maintenance. Easy to schedule and service time was super fast. Really enjoy coming here for ongoing maintenance. More

by lalysix Verified Customer Verified Customer

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Great service ! I am always taken care From the time I call to schedule an appointment. I am always taken care From the time I call to schedule an appointment. More

by CHERYLGODFREY.CG Verified Customer Verified Customer

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service was great and fast they explain me everything and they did the work fast they did the work fast More

by LETTY0012000 Verified Customer Verified Customer

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We had a less than 1-start experience. We brought our new lease in for a free oil change and maintanence. Despite having an appointment that was scheduled long in advance, the service depa We brought our new lease in for a free oil change and maintanence. Despite having an appointment that was scheduled long in advance, the service department was low on technicians, so they were not able to service the car. The service clerk was able to find a new appointment. When we brought the car back in, the technician broke one of the main fuses. Since they didn't have the part, they needed to keep the car since it wouldn't start without the fuse. The dealership couldn't give us a ride back home, so we ended up taking a ride share (which was ~$50). When we got a call to pick-up the car, I explicitly let the clerk know that we would come in on Sunday to pick-up the car. Again, I had to take a ride share (which as another ~$50). Once I arrived, I was informed that the service department was closed, so I had to take yet another ride share back home (another ~$50). To get back to the dealership, I needed to take a ride share again (you got it, ~$50), and I was finally able to pick-up my car. In all, I spent close to $200 for a free service. I sent an email to the service department manager and have not heard back. I'm so incredibly disappointed. I am highly unlikey to lease another Hyundai after this experience. More

by fonda2 Verified Customer Verified Customer

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Excellent experience: From booking the service appointment from the app, to picking it up after service was done, It really was a seamless experience. My advisor was really outstanding. He wen appointment from the app, to picking it up after service was done, It really was a seamless experience. My advisor was really outstanding. He went above and beyond. Thanks! More

by nirvanamaya Verified Customer Verified Customer

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A responsive and helpful team. Good, good, good, good, good, good, a, a, a, 15 words. Good, good, good, good, good, good, a, a, a, 15 words. More

by alexuaus Verified Customer Verified Customer

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I purchased my Sonata Hybrid Plugin from SB Hyundai and very satisfied with my vehicle. My service advisor Jack Kim provides excellent service. I will continue to bring my car for service to SB Hyundai very satisfied with my vehicle. My service advisor Jack Kim provides excellent service. I will continue to bring my car for service to SB Hyundai because of Jack Kim. More

by CGYAMAKI Verified Customer Verified Customer

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Service was quick and thorough. The service advisor kept me informed and up to date. I was called twice a day with updates and called after I picked up to check on the quality of se The service advisor kept me informed and up to date. I was called twice a day with updates and called after I picked up to check on the quality of service provided. More

by BEN@MARTINCHEVROLET.COM Verified Customer Verified Customer

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