The shopping experience was fantastic.
As my second purchase with Fred, it was easy. I had a few ideas about what I wanted, and Fred once again gave me all my options and never once pushed
As my second purchase with Fred, it was easy. I had a few ideas about what I wanted, and Fred once again gave me all my options and never once pushed me on anything. We found a fantastic Crown that checked off all the boxes. Fred is my guy, can’t recommend him enough.
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by Claudia Martinez
Jan 19, 2026 -
Longo Toyota responded
We appreciate you sharing your experience. It’s wonderful to hear that Fred made your second purchase just as seamless as the first, providing guidance, options, and a no-pressure approach. Finding a Crown that met all your needs sounds like a perfect match, and we’re glad Fred could make that happen - Longo Toyota
Best dealer car buying experience I have ever had.
No pressure, and easy the entire purchase experience.
No pressure, and easy the entire purchase experience.
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by NrodyRav4
Jan 19, 2026 -
Longo Toyota responded
We appreciate you sharing this feedback. It’s great to hear that your experience stood out as the best car-buying experience you’ve had, with a no-pressure approach and an easy process from start to finish. Creating a comfortable and straightforward experience is always the goal, and we’re glad it made a positive impression. We look forward to assisting you again in the future. Team Longo
Fred was friendly and approachable.
He answered my questions and explained everything in a way that I could understand. He was nice to me and my mom. He repeated things and printed out
He answered my questions and explained everything in a way that I could understand. He was nice to me and my mom. He repeated things and printed out paperwork with no issue. I appreciate that he called to speak with me and followed again the next business day. Perfect timing because we showed up at the dealership with no appointment and he was able to help us out with everything. Locate the car, test drive, etc.
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by hearts.eve
Dec 01, 2025 -
Longo Toyota responded
Thank you so much for sharing your experience with us! We’re delighted to hear that Fred provided such friendly, patient, and thorough service during your visit. It’s wonderful to know he was able to assist you and your mom—from answering questions clearly to preparing paperwork and even following up the next business day. We’re especially glad the timing worked out when you stopped by without an appointment and that Fred could help you with everything, including locating the car and arranging a test drive. Your feedback means a great deal to our team, and we truly appreciate you taking the time to share it. Team Longo
Friendly , helpful sale staff.
Got the deal done quickly and drove my new car home in less than two hours!
Got the deal done quickly and drove my new car home in less than two hours!
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by deehoang
May 22, 2024 -
Longo Toyota responded
Enjoy your new Toyota and thank you for coming to Longo Toyota
Friendly knowledgeable and I will always come back
purchase car and doing service when I need Toyota
purchase car and doing service when I need Toyota
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by Nick
Service Price Transparency
Jan 08, 2024 -
Longo Toyota responded
THANK YOU * THANK YOU * THANK YOU for the loyalty you have with Longo Toyota both in servicing and purchasing your vehicles.
A great experience with customer service with Calvin Lei
and the loan documentation with Laura Tan.
and the loan documentation with Laura Tan.
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by Dewypresto100
Other Employees Tagged:
Laura Tan
Jun 06, 2023 -
Dewypresto100 responded
Excellent customer service. Professional and well educated with all aspects of the vehicle to include finance and extended warranty.
It was my third time purchasing a vehicle from Longo.
Thanks to Calvin Lei for easy and smooth experience. He kept me informed on the vehicle production and answered all my questions. Longo is the pretty
Thanks to Calvin Lei for easy and smooth experience. He kept me informed on the vehicle production and answered all my questions. Longo is the pretty much the only place to buy at MSRP. Highly recommended since all other dealerships like to add ridiculous markups! Thanks again Calvin and Longo Toyota!
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by Cliff W.
Oct 17, 2022 -
Longo Toyota responded
Thank you Cliff for the shout out on DealerRater. From all of us @ Longo Toyota, we're honored to serve you and please enjoy what you drive - Team Longo
First time buyer at this dealership, but it won’t be the
last time. Straight forward and no games. Don’t need much more than that in a dealership.
last time. Straight forward and no games. Don’t need much more than that in a dealership.
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by Rsrea
Jun 17, 2022 -
Longo Toyota responded
Thank you for the kind posting and please know how honored we are to serve you - Team Longo
Customer service from sales to finance was excellent.
Everybody was respectful and the car buying process was a pleasant experience.
Everybody was respectful and the car buying process was a pleasant experience.
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by beckylum
Professional service and very streamlined. Facilities are
well temp controlled, lit and clean. Starbucks on-site a plus while waiting for car to be prepped.
well temp controlled, lit and clean. Starbucks on-site a plus while waiting for car to be prepped.
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by Monolayers
Other Employees Tagged:
Abe Mashayekkhi
Dec 02, 2021 -
Longo Toyota responded
THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater and we're honored to serve you -Team Longo