Cameron Goudreau

Brought vehicle for service, including new tires, multiple calls required to make appointment, multiple calls required to confirm,and multiple calls required to check status of vehicle. Vehicle broug multiple calls required to make appointment, multiple calls required to confirm,and multiple calls required to check status of vehicle. Vehicle brought in 1 day after a fresh wash and detail. Was kept at dealership for 4 days, and picked up covered in dust, bird droppings, and greasy hand prints. On the plus side, Noah took over the process at pickup and was extremely helpful. More

by JSPIELS9 Verified Customer Verified Customer

Report | Print

Thank you for your professional and efficient service. Friendly and very timely correspondence with updates and any findings requiring additional Service. Friendly and very timely correspondence with updates and any findings requiring additional Service. More

Report | Print

Didn't care for self check in. Dealership was very nice and my service was done well and I was kept informed. Dealership was very nice and my service was done well and I was kept informed. More

Report | Print

Cameron was very helpful in getting my service and recall done promptly. A. B c done promptly. A. B c More

by Dennis Verified Customer Verified Customer

Report | Print

Excellent service and followup with Cameron. It was very easy to do. Provided advice on additional services to keep car in good shape since I don't drive much. Check in staff really nice and gre It was very easy to do. Provided advice on additional services to keep car in good shape since I don't drive much. Check in staff really nice and great with calling uber More

by mariamalevy Verified Customer Verified Customer

Report | Print

Do not spend your time going to BMW Sarasota! The customer service is amazing however actual service is horrible! The customer service is amazing however actual service is horrible! More

by Jaspenza Verified Customer Verified Customer

Report | Print

Service on my car was excellent. . advised of problem and advisor Cameron Goidreau kept me up to date on process . advised of problem and advisor Cameron Goidreau kept me up to date on process More

by JABLAN624 Verified Customer Verified Customer

Report | Print

This dealership makes the check-in process very easy and efficient. And if one needs to stay while their vehicle is being worked on, they’ve thought of many conveniences for those needing to work while they efficient. And if one needs to stay while their vehicle is being worked on, they’ve thought of many conveniences for those needing to work while they are there which is greatly appreciated. Lots of complementary snacks and beverages as well. Much appreciated!!! More

by ZULEMAW75 Verified Customer Verified Customer

Report | Print

Poor communication. Length of time to complete work and simple washer fluid was not filled. Length of time to complete work and simple washer fluid was not filled. More

by hrgardner33 Verified Customer Verified Customer

Report | Print

Cameron is an excellent service advisor who always provides excellent customer service! Thank you very much provides excellent customer service! Thank you very much More

by Shannon Verified Customer Verified Customer

Report | Print