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Candi Erwin
Candi Erwin at Shottenkirk Toyota

Candi Erwin | Page 6

Service Advisor

Shottenkirk Toyota

5333 Broadway Street
Quincy, IL 62301

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4.9
58 Reviews
4.9

58 Reviews

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58 Reviews of Candi Erwin

September 25, 2024

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Employee Rating

Usually very good but missed some spots when detailing . Always able to get car in in a timely mattrr More

by RKSPAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson

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Sep 26, 2024

Shottenkirk Toyota responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota

September 21, 2024

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I've always have a great experience at Shottenkirk Toyota, that's why I have bought 4 cars there!!!!!!! More

by CHICAGOCUBS1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathleen Boone, Patrick Hasting, Nolan Ryan, Ricky Kuczwara, Tara Nelson

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Sep 23, 2024

Shottenkirk Toyota responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

September 08, 2024

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Every one that we talked to was very polite. We forgot our coupons for service and the young man at the counter gave us the discount anyway, I’ve always taught my kids look for things like that More

by DADDYO_195144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson

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Sep 09, 2024

Shottenkirk Toyota responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota in the future!

September 04, 2024

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I regularly do business at Shottenkirk for my Camry. The level of communication throughout the visit was 5 stars. Keep up the great work. More

by MSCHROEDER3215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 05, 2024

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

August 30, 2024

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Employee Rating

Everyone was very nice and helpful. They took my car right away for its first service. They did a-great job!!! I would like to thank Zachary for his help fixing my air conditioner!!!! More

by DOROTHY.LOGAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson

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Sep 04, 2024

Shottenkirk Toyota responded

DOROTHY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 27, 2024

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Employee Rating

Fast friendly service. Explained what was done and what will need to be done in the near future. More

by R_BOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson

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Aug 28, 2024

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

August 25, 2024

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Employee Rating

Super friendly and courteous and explained all service completed. Always a easy well organized place for visit for service. More

by RJBERR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Steward, Lee Robbins, Mike O'Hara, Tara Nelson

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Aug 25, 2024

Shottenkirk Toyota responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 25, 2024

Dealership Rating
Employee Rating

Check engine light problem is not solved this is my third time for same problem More

by NAGESH.THAKUR83
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Workmanship
Service Time
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Recommend Dealer
No
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