Candice Thomas
Candice Thomas at Lexus of Cleveland

Candice Thomas

Lexus Certified Service Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

5.0
15 Reviews
5.0

15 Reviews

Write a Review

Dealership Experience

2 yrs, 7 mos

Industry Experience

2 yrs, 7 mos

Specialties & Trainings

Lexus Master Certified

15 Reviews of Candice Thomas

January 09, 2026

Dealership Rating
Employee Rating

Candice will make the entire process as painless as possible. The entire staff should also be congratulated as they take care of every need you didn’t know you needed.. Highly recommend this dealers More

by Strobeli Jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 28, 2025

Dealership Rating
Employee Rating

I recently had the pleasure of working with Abed, and I must say his approach to automotive sales is refreshing. The transaction was handled with a high level of integrity and efficiency. Abed is a subject More

by DawsonBuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2025

Lexus of Cleveland responded

Dawson, thank you for sharing your glowing review of Abed and our team. We're glad the process was seamless, transparent, and educational. Your referrals mean the world to us, and we look forward to assisting your friends and colleagues with the same level of care. Safe travels from all of us at Lexus of Cleveland!

December 18, 2025

Dealership Rating
Employee Rating

Candice was very pleasant to talk and worth with. Highly recommend working with her and this team. More

by Mpal123
Recommend Dealer
Yes
Dec 18, 2025

Lexus of Cleveland responded

Here at Lexus of Cleveland, we are always thankful for positive feedback from our customers. Thank you for your kind words!

December 11, 2025

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Employee Rating

It was a great experience working with Candice to purchase my vehicle. No pressure and honest. The experience from beginning to end was great. More

by Tip
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 11, 2025

Lexus of Cleveland responded

Thank you for sharing your feedback! We're glad to hear Candice made your experience smooth and pressure-free. Enjoy your new vehicle, and we hope to see you again at Lexus of Cleveland!

December 03, 2025

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Employee Rating

Words cannot even explain the Beautiful person Candice is. From the first time I walked into the dealership to me driving off the lot in my brand new 25 Lexus, she was there every step of the way, even wh More

by Lexus25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke , John in the finance department

Dec 03, 2025

Lexus of Cleveland responded

Congratulations on your new Lexus! It's wonderful to hear that Candice made your experience so memorable. Thank you for choosing Lexus of Cleveland, and for sharing your awesome feedback!

December 02, 2025

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Employee Rating

Candace was exceptional from start to finish! She was prompt and personable. She made my car buying experience feel tailored and personal. Her enthusiasm was contagious! She kept my husband and I More

by Jelzholz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2025

Lexus of Cleveland responded

Thanks for the feedback! We're so glad Candace made your experience enjoyable and fun. Congratulations on your new car! We look forward to working together again at Lexus of Cleveland.

December 01, 2025

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Candice went above and beyond for this sale. We exchanged numerous phone calls making sure we had the correct documents and numbers for the budget was just right. More

by Zariajackson07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarah Klein

Dec 02, 2025

Lexus of Cleveland responded

Thank you for sharing your experience with Candice and the team at Lexus of Cleveland! We will be sure to pass this glowing feedback along to Candice. We are grateful that you chose us to do business with, Zaria.

November 29, 2025

Dealership Rating
Employee Rating

My husband and I had an excellent experience at Lexus of Cleveland. We were working with Candice Thomas, who is extremely knowledgeable, friendly, cool, and has great communication. Throughout the process, More

by annasellscleveland
Sales Price Transparency
Recommend Dealer
Yes
Dec 01, 2025

Lexus of Cleveland responded

Thank you for your recommendation! We are thrilled to hear that Candice provided excellent service throughout the process at Lexus of Cleveland. We will pass along your kind comments, and we hope to welcome you back in the future.

November 08, 2025

Dealership Rating
Employee Rating

Easy, streamlined buying process! Candice and her GM were kind and helpful. Plus, awesome ride! I would not hesitate to do business here again. More

by Matt S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 10, 2025

Lexus of Cleveland responded

Hi Matt - Thank you for trusting Candice and our team with your business! We are grateful for your support and we wish you many safe and happy miles in your new car. See you next time at Lexus of Cleveland!

November 01, 2025

Dealership Rating
Employee Rating

Everyone is so helpful and pleasant! From the minute I walked in for the first time, I knew I was going to have a great experience. More

by Stacy H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, Sarah Klein

Nov 04, 2025

Lexus of Cleveland responded

Hi Stacy, thank you for choosing Lexus of Cleveland and for sharing your experience! We hope to welcome you back again down the road.

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