Carl Boyd
Carl Boyd at Manhattan Beach Toyota

Carl Boyd | Page 16

Service Advisor

Manhattan Beach Toyota

1500 North Sepulveda Boulevard
Manhattan Beach, CA 90266

Contact Me
4.8
289 Reviews
4.8

289 Reviews

Write a Review

289 Reviews of Carl Boyd

September 15, 2025

Dealership Rating
Employee Rating

This dealership actually cares and they don’t keep you there for hours. Everyone is nice and willing to help out. Carl is great and is awesome to work with at the service department. Thanks again More

by tpanariello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Manhattan Beach Toyota responded

Thank you so much for your kind words! We’re thrilled to hear you had a great experience with us.

September 14, 2025

Dealership Rating
Employee Rating

Carl is the best! Customer service is A++. Came for an afternoon appointment, and he made sure I was taken care of as quickly as possibly. He even checked-in on me an More

by b6martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Manhattan Beach Toyota responded

Hearing about your satisfaction makes our day. Thank you for your trust in us!

September 13, 2025

Dealership Rating
Employee Rating

The only 5 star in the dealer was Liliana Peralta in the service dept......the rest was not good....same crap of wanting to fix something that should have been addressed years ago....I have owned 14 toyota More

by metull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 15, 2025

Manhattan Beach Toyota responded

Thank you for sharing your honest feedback. While we’re glad to hear Liliana in our Service Department provided you with 5-star care, we are truly sorry to learn the rest of your experience did not meet your expectations. Your loyalty to Toyota over the decades means a great deal to us, and it’s disappointing to know we let you down. We want you to know that your review is read and taken seriously—our team does care, and we’d like the opportunity to discuss your concerns directly so we can work toward a resolution. Please reach out to me at Alison Lent, (310) 939-7950 so we can personally follow up and do our best to regain your trust.

September 11, 2025

Dealership Rating
Employee Rating

I am very satisfied with Manhattan Beach Toyota for maintenance of my car and fixing the recall. More

by dddarius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Manhattan Beach Toyota responded

Thank you for taking the time to give us a 5 star review!

September 02, 2025

Dealership Rating
Employee Rating

Smooth process from making the appointment, dropping car off and ready to go when promised. The service advisor was knowledgeable. My wait time in the lounge was minimal. More

by fcanko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Manhattan Beach Toyota responded

We really appreciate your 5 star review.

August 31, 2025

Dealership Rating
Employee Rating

Very poor service made an appointment two weeks in advance at 8 AM for a standard oil change and check up car didn’t finish until noon. Didn’t receive updates or was informed that it was gonna take lo More

by Frostyaces22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 02, 2025

Manhattan Beach Toyota responded

We sincerely apologize that the service took so long and that you were not updated. Your feedback will be shared with the Service Director so we can improve our overall experience and promise times.

August 29, 2025

Dealership Rating
Employee Rating

Carl was able to support my car service. I was very happy that Carl cares about the customer More

by janice-n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2025

Manhattan Beach Toyota responded

Thank you for the 5 star review and the positive comments about Carl.

August 25, 2025

Dealership Rating
Employee Rating

A Stress Free Experience. Service was Perfect. Very Professional. The Service Director was Very Knowledgeable. Service Writers were Great!! More

by JEFFW11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradley Sperber, Bill Hall

Aug 25, 2025

Manhattan Beach Toyota responded

Thank you for your wonderful comments and for the 5 stars.

August 24, 2025

Dealership Rating
Employee Rating

I’m happy with the quality and speed of the requested service and felt that my service advisor gave good customer service. More

by rackett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aidan Johnson

Aug 25, 2025

Manhattan Beach Toyota responded

We really appreciate this positive 5 star review.

August 24, 2025

Dealership Rating
Employee Rating

Everyone is professional, punctual, kind, considerate, and non-judgmental. The waiting area was clean, quiet, and the furniture was comfortable. More

by easua2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2025

Manhattan Beach Toyota responded

We really appreciate your thoughtful comments and the 5 star review.

...
16
...

Dealership Inventory (363 Vehicles)

new 2026 Toyota Corolla Cross car, priced at $33,548
2026 Toyota Corolla Cross
new
Cavalry Blue exterior
Automatic
Front-wheel Drive
new 2026 Toyota Camry car, priced at $31,964
2026 Toyota Camry
new
Reservoir Blue exterior
Automatic
Front-wheel Drive
new 2026 Toyota Tundra Hybrid car, priced at $67,630
2026 Toyota Tundra Hybrid
new
Magnetic Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Toyota Corolla car, priced at $24,729
2026 Toyota Corolla
new
Underground exterior
Automatic
Front-wheel Drive
new 2026 Toyota Corolla car, priced at $24,729
2026 Toyota Corolla
new
Underground exterior
Automatic
Front-wheel Drive
new 2026 Toyota RAV4 Plug-In Hybrid car, priced at $53,483
2026 Toyota RAV4 Plug-In Hybrid
new
Wind Chill Pearl w/Black Roof exterior
Automatic
All-wheel Drive