Carl Boyd
Carl Boyd at Manhattan Beach Toyota

Carl Boyd

Service Advisor

Manhattan Beach Toyota

1500 North Sepulveda Boulevard
Manhattan Beach, CA 90266

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4.8
246 Reviews
4.8

246 Reviews

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246 Reviews of Carl Boyd

March 05, 2026

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Friendly, full service and timely! Love having the rental car availability, so I can get stuff done while my car is being serviced. More

by edy0
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Recommend Dealer
Yes

March 05, 2026

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1. Could not reproduce my power steering problem; 2. Shuttle never came back to pick me up even though requested - waited 4 hours; 3. Service writer did not review the recommended services with me and s More

by SZ33
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Recommend Dealer
No

March 01, 2026

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Carl Boyd is an amazing asset to Toyota. I don't use anyone bit him. More

by mybubucat
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Recommend Dealer
Yes
Mar 02, 2026

Manhattan Beach Toyota responded

Thank you for the acknowledgement of Carl and for the 5 star review!

March 01, 2026

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Everyone at the dealership is always very friendly and eager to help. Carl was super personable and welcoming. More

by MIATOW
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Recommend Dealer
Yes

Other Employees Tagged: Natalie

Mar 02, 2026

Manhattan Beach Toyota responded

We appreciate the positive comments about Carl and for the 5 star review.

February 25, 2026

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Disappointed with this visit. Waited 3+ hours for headlight replacement. Then told out of stock. They would have to go off property to located replacements. More

by kmra
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Recommend Dealer
Yes
Feb 26, 2026

Manhattan Beach Toyota responded

Thank you for your feedback and we appreciate you servicing with MBT. I do apologize that the bulbs needed were not available (Toyota Nationally out) for a normally stocked item and we located two bulbs you needed and went an acquired them to install and get you safely on the way after performing the service to your RAV4. The wait was longer than normal and we apologize for that. Knowing you would be unable to drive the vehicle without headlamps, we put you first to give the best service. The Best, Jeff Willet Service Director Manhattan Beach Toyota 310 939 7943

February 24, 2026

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Carl was very friendly and helpful and made a wonderful effort to insure we had a great experience. The service department took care of the maintenance and our vehicle is driving great. More

by sergiosilva
Service Price Transparency
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Recommend Dealer
Yes
Feb 25, 2026

Manhattan Beach Toyota responded

Thank you so much for taking the time to share your experience and for the acknowledgement of Carl!

February 24, 2026

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Could’ve been faster but no issues, transparent, easy, helpful, Good customer service, friendly, and overall great More

by Raybarcogun
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Recommend Dealer
Yes
Feb 24, 2026

Manhattan Beach Toyota responded

We appreciate that you took the time to share your comments and for the 5 star review!

February 22, 2026

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The alignment was done right this time, had issues the last time I had it done More

by morfin51
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Recommend Dealer
Yes

Other Employees Tagged: I actually was help by Liliana

Feb 24, 2026

Manhattan Beach Toyota responded

Thank you for sharing your valued feedback. We appreciate that you gave us another chance to get things right. Thank you for the 5 star review.

February 15, 2026

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Great service as always, Liliana always makes sure my vehicles is taken care of and that I am in and out. More

by mickey534
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Recommend Dealer
Yes
Feb 16, 2026

Manhattan Beach Toyota responded

Thank you for the positive feedback about Liliana and for the 5 star review!

February 13, 2026

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Employee Rating

Best Dealership for Service Attention and Professionalism. I receive the care and attention I am looking for with my car dealership. I want to feel there is concern for me and my car. Afte More

by lulasalandra
Service Price Transparency
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Recommend Dealer
Yes
Feb 13, 2026

Manhattan Beach Toyota responded

We appreciate your wonderful detailed review and for the 5 stars, thank you for taking the time to write it.

Feb 13, 2026

Manhattan Beach Toyota responded

Thank you fr your wonderful detailed feedback. We appreciate the 5 star review.

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