Carl Maratta
Carl Maratta at Executive Kia

Carl Maratta | Page 22

Service Manager

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

Contact Me
5.0
285 Reviews

I started out my career with Toyota and I was with Toyota for a little over 10 years as a service advisor/assistant service manager. I worked my way up from that point forward and finally joined an amazing team at Executive Kia. I have been married to my wife Kelly for 9 years and we have 2 wonderful boys and a wonderful corgi name Lacie! I am a gear head and enjoy my project cars, love football and any and all time with my family.

Industry Experience

20 yrs, 3 mos

5.0

285 Reviews

Write a Review

285 Reviews of Carl Maratta

May 04, 2022

Dealership Rating
Employee Rating

I do not like the way that the customer service gives you a price telling you what it costs to have your car done and when you get there to pay them they have hidden fees More

by KEVLANG005
Price
Recommend Dealer
Yes
May 05, 2022

Executive Kia responded

Thank you for this feedback. Our goal is to make sure everyone who walks through the door leaves happy. Please give me a call if you would like to discuss further. Carl Maratta Service Manager

May 04, 2022

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Employee Rating

They are always welcoming and helpful. I have never had a bad experience! (6+years) More

by FERRARI.KATIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Brian Roush, Jovan Teague

May 05, 2022

Executive Kia responded

We appreciate your loyal business and our team looks forward to serving you again soon! Carl Maratta Service Manager

May 04, 2022

Dealership Rating
Employee Rating

Make sure to get all quotes in writing, padding the bill and price gouging are common More

by Mr Santa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Brian Roush, Jovan Teague

May 05, 2022

Executive Kia responded

Thanks for for choosing Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

May 03, 2022

Dealership Rating
Employee Rating

You guys did a great job on my new cari will definitely come back there for my next oil change..they were so friendly there… thank you again More

by LYNNM927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Brian Roush, Jovan Teague

May 04, 2022

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Lynn, please let us know. Carl Maratta Service Manager

May 04, 2022

LYNNM927 responded

Ok thanks

May 03, 2022

Dealership Rating
Employee Rating

Rick and Brian are wonderful and also Carl. But when I talked to inquire about my vehicle and a women answered she told they were very busy and they have8 cars they are working on with engine More

by annadanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Brian Roush

May 04, 2022

Executive Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you. Carl Maratta Service Manager

May 01, 2022

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Employee Rating

Everyone is really nice and professional. The service on my car was completed in a timely manner More

by M_LEBRONRIVERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

April 26, 2022

Dealership Rating
Employee Rating

The service personnel were very prompt logging my vehicle into not their cue. The customer lounge is very clean and spacious. My vehicle’s service was completed much quicker than I had anticipated. Good Job More

by SUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Brian Roush, Jovan Teague

Apr 27, 2022

Executive Kia responded

Sue, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Kia! Carl Maratta Service Manager

April 25, 2022

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Employee Rating

They listened to what I needed done to my car and they did a thorough check on my car and did a great job. More

by A.LUFBERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2022

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Carl and our team and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

April 23, 2022

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Employee Rating

Always great service in a timely manner. Staff is very friendly and helpful!! I know my vehicle is in good hands!! More

by CHEERJ365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Brian Roush, Jovan Teague

Apr 25, 2022

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

April 22, 2022

Dealership Rating
Employee Rating

I always receive great service from Executive Kia. The people in the service department are professional, friendly, and very accommodating. They are one of the reasons I purchase cars there. More

by Jwooding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Rick Parbhunath , Brian Roush, Jovan Teague, Carlos Trindade

Apr 25, 2022

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

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