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Carl Maratta
Carl Maratta at Executive Kia

Carl Maratta | Page 4

Service Manager

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

Contact Me
5.0
280 Reviews

I started out my career with Toyota and I was with Toyota for a little over 10 years as a service advisor/assistant service manager. I worked my way up from that point forward and finally joined an amazing team at Executive Kia. I have been married to my wife Kelly for 9 years and we have 2 wonderful boys and a wonderful corgi name Lacie! I am a gear head and enjoy my project cars, love football and any and all time with my family.

Industry Experience

19 yrs, 9 mos

5.0

280 Reviews

Write a Review

280 Reviews of Carl Maratta

January 17, 2024

Dealership Rating
Employee Rating

Great customer service. On time and work was done as anticipated. Great team at Executive Kia. More

by damienroyct
Recommend Dealer
Yes

Other Employees Tagged: Harrison Stone

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Jan 18, 2024

Executive Kia responded

Thank you, Damien, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Goglettino General Manager

January 17, 2024

Dealership Rating
Employee Rating

I Love Executive Kia, everyone is great and very helpful. I yank you Chin and Rick. More

by afdaa01AnnaDAnna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Rick Parbhunath, Jorge D Dominguez, David Barschow , Adam Marino, Joe Ortiz, Katie Rice, Harrison Stone, Carlos Trindade

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Jan 18, 2024

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

January 17, 2024

Dealership Rating
Employee Rating

Staff goes beyond to help customer service to ensure they are happy with their service experience More

by skmod88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, David Barschow, Jesse Mies , Adam Marino, Katie Rice, Harrison Stone

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Jan 18, 2024

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

December 21, 2023

Dealership Rating
Employee Rating

Timely and professional. Easy access to site. Setting up appointments is easy too. Great job More

by engl422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Adam Marino, Katie Rice, Harrison Stone

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Dec 22, 2023

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

November 28, 2023

Dealership Rating
Employee Rating

Very pleasant, fast service and honest! ! He has a wonderful personality and hard worker !!great dealer ship !!! More

by GISELLEPURA1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Rick Parbhunath, Jorge D Dominguez, David Barschow , Adam Marino, Joe Ortiz, Katie Rice, Harrison Stone, Carlos Trindade

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Nov 28, 2023

Executive Kia responded

Giselle, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

November 17, 2023

Dealership Rating
Employee Rating

Too many mistakes were made. General Manager never offered an apology. Will not recommend this dealership. More

by ALICIA.A.KIDD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: John Gogliettino IV, Jorge D Dominguez , Sarina Pompei

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Nov 18, 2023

Executive Kia responded

Hello Alicia, Hope all is well and you are enjoying your Telluride! I was surprised to see this for I thought we talked everything out and we were able to help with transportation during the delay. We value your business and Id be happy to help in any other way I can. If there is anything else I can do for you please let me know. John G

November 02, 2023

Dealership Rating
Employee Rating

They took me right in and took care of the problem. All were very helpful More

by stevexx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Adam Marino, Katie Rice, Harrison Stone

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Nov 02, 2023

Executive Kia responded

Thank you so much, Steve, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

November 02, 2023

Dealership Rating
Employee Rating

They always take care of me with quality and service and maintain above all Trust! As long as they do that, I continue to be loyal. But pricing is becoming challenging. I can only be as loyal as my pocket c More

by CLAWELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Adam Marino, Katie Rice, Harrison Stone

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Nov 02, 2023

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

November 01, 2023

Dealership Rating
Employee Rating

Thus is a great dealership with professionals running it. I happily trust my car and driving experience to them. More

by Hansonian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Marino

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Nov 02, 2023

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

November 01, 2023

Dealership Rating
Employee Rating

Excellent service. I would recommend you to my family and friends. Friendly and always prompt service. More

by IRISHROBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Rice

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Nov 02, 2023

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

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