Carl Maratta
Carl Maratta at Executive Kia

Carl Maratta | Page 6

Service Manager

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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5.0
281 Reviews

I started out my career with Toyota and I was with Toyota for a little over 10 years as a service advisor/assistant service manager. I worked my way up from that point forward and finally joined an amazing team at Executive Kia. I have been married to my wife Kelly for 9 years and we have 2 wonderful boys and a wonderful corgi name Lacie! I am a gear head and enjoy my project cars, love football and any and all time with my family.

Industry Experience

19 yrs, 10 mos

5.0

281 Reviews

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281 Reviews of Carl Maratta

August 24, 2023

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Employee Rating

very thorough in the explanation of what needed to be done with our vehicle. he walked us through each iten step by step, and explained why we needed it. I could be more pleased with a dealership. More

by ROBERTVINCENT49
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Harrison Stone

Aug 25, 2023

Executive Kia responded

Thank you, Robert! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

August 18, 2023

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Your service department is excellent they took care of me right away i will definitely recommend them to my friends More

by GUYNARDOLILLO1
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Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Rick Parbhunath , Adam Marino, Katie Rice, Harrison Stone, Carlos Trindade

Aug 21, 2023

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

August 14, 2023

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Dealer was very accommodating during a brake line recall. They arranged for a loaner vechicle with no hassle. Transition went very smoothly. A pleasurable transaction. More

by Bobbi
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Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Adam Marino, Katie Rice, Harrison Stone

Aug 15, 2023

Executive Kia responded

Bobbi, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

August 07, 2023

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Excelente trabajo muy oportuno confiable buena atención me siento agradecido con todo el personal que me atendió More

by Garofalowillian3
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Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Adam Marino, Katie Rice, Harrison Stone

Aug 10, 2023

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

August 04, 2023

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The staff members of the service department at Executive Kia are friendly knowledgeable, courteous. It’s a phenomenal place to care for your car. More

by Loyal Family -MDTWN
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Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Adam Marino, Katie Rice

Aug 05, 2023

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

August 03, 2023

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Great service! Special thanks to Rick for being able to get my oil changed and tires rotated! More

by JAPAWLOWSKI20
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Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath

Aug 05, 2023

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rick and our team, and we look forward to working with you again. Carl Maratta Service Manager

August 02, 2023

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The people at this dealership are always there for me. I feel comfortable and they solve all my issues with my 2008 Kia. Thank you guys !!!! More

by ANGELAGWARA
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Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Adam Marino, Katie Rice, Harrison Stone, Joe

Aug 03, 2023

Executive Kia responded

Thanks, Angela, for sharing about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

August 01, 2023

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Every employee goes far and beyond in friendly behavior towards customers. Always greeted immediately. From service to sales Always awesome experience. More

by FRANMANS
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Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Rick Parbhunath, Jorge D Dominguez , Adam Marino, Joe Ortiz, Katie Rice, Carlos Trindade

Aug 01, 2023

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

July 27, 2023

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My experience was excellent. I couldn’t ask for anything more. Would definitely come back next time. More

by sheilacgilbert
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Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV

Jul 28, 2023

Executive Kia responded

Sheila, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

July 27, 2023

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I had several concerns with the service provided for my vehicle however the manager Carl went above and beyond to address each one. Thank you Carl for your efforts and for providing excellent customer serv More

by Stephanie
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Recommend Dealer
Yes
Jul 27, 2023

Executive Kia responded

Thank you, Stephanie, for your kind words for Carl and for this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

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