Carl Maratta
Carl Maratta at Executive Kia

Carl Maratta | Page 8

Service Manager

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

Contact Me
5.0
285 Reviews

I started out my career with Toyota and I was with Toyota for a little over 10 years as a service advisor/assistant service manager. I worked my way up from that point forward and finally joined an amazing team at Executive Kia. I have been married to my wife Kelly for 9 years and we have 2 wonderful boys and a wonderful corgi name Lacie! I am a gear head and enjoy my project cars, love football and any and all time with my family.

Industry Experience

20 yrs, 3 mos

5.0

285 Reviews

Write a Review

285 Reviews of Carl Maratta

June 26, 2023

Dealership Rating
Employee Rating

Pleasant and attentive staff. I would recommend this dealership to friends and family. I will also look forward to our future transactions. More

by SANDRABARRIAULT
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, David Barschow, Jesse Mies , Adam Marino, Katie Rice, Harrison Stone

Jun 26, 2023

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Sandra, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

June 23, 2023

Dealership Rating
Employee Rating

Always a pleasure going in for a service. The staff are friendly and professional. Always keep the customer in the loop as to what is happening with their vehicle. Given a good description of More

by Michelle
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Harrison Stone

Jun 25, 2023

Executive Kia responded

Thanks for sharing about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

June 23, 2023

Dealership Rating
Employee Rating

Waited only 5 minutes, they were great and treated me well! Will recommend Excutive Kia to my friends and family More

by DONNADICARLO555
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Adam Marino, Katie Rice, Harrison Stone

Jun 25, 2023

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

June 15, 2023

Dealership Rating
Employee Rating

Helped fix my recalls and took care of one I wasn't aware of. Thanks guys! More

by jimjambam
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Adam Marino, Katie Rice, Harrison Stone

Jun 15, 2023

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

June 09, 2023

Dealership Rating
Employee Rating

My visit yesterday was top shelf. You and your team da a great job in a professional and timely manner and it greatly appreciated. -Freddie Massiello More

by Freddie M.
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Harrison Stone

Jun 11, 2023

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, Freddie, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

June 07, 2023

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I brought my car in for an airbag recall, and the service dept also took care of my first oil change and tire rotation. All that, and they finished ahead of schedule. Basically, they under-promised and ov More

by kurt3694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Adam Marino, Katie Rice

Jun 08, 2023

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

May 26, 2023

Dealership Rating
Employee Rating

communication to the customer was excellent, fast service, friendly, and followed our instructions to the letter and asked for approval for anything above the required amount set and told us the esti More

by brandonsosa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Adam Marino, Katie Rice, Harrison Stone

May 26, 2023

brandonsosa1 responded

Thanks for the excellent service and response to any of are questions

May 24, 2023

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Employee Rating

Very friendly and professional. Always make sure to keep appointments on schedule. Definitely recommend Executive Kia More

by KATHY.KIRKLAND17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2023

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Kathy, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

May 22, 2023

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Employee Rating

This was my first time visiting Executive KIA. The service staff were friendly, efficient and knowledgeable. I would highly recommend them. More

by Tjaxon60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harrison Stone

May 23, 2023

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

May 17, 2023

Dealership Rating
Employee Rating

I appreciate the awesome customer service. Thank you Kia for this wonderful experience. I will be referring people to your dealership. More

by dsw122976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Adam Marino, Katie Rice, Harrison Stone

May 17, 2023

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

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