Carl Maratta
Carl Maratta at Executive Kia

Carl Maratta | Page 9

Service Manager

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

Contact Me
5.0
285 Reviews

I started out my career with Toyota and I was with Toyota for a little over 10 years as a service advisor/assistant service manager. I worked my way up from that point forward and finally joined an amazing team at Executive Kia. I have been married to my wife Kelly for 9 years and we have 2 wonderful boys and a wonderful corgi name Lacie! I am a gear head and enjoy my project cars, love football and any and all time with my family.

Industry Experience

20 yrs, 3 mos

5.0

285 Reviews

Write a Review

285 Reviews of Carl Maratta

May 16, 2023

Dealership Rating
Employee Rating

Harrison was great, he found a time that worked for me and got me in and out super quickly! More

by Harrison has nice hair
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Harrison Stone

May 20, 2023

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

May 09, 2023

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I have always had a positive experience at this dealership. Good customer service and time management. More

by TEM2017
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Adam Marino, Katie Rice, Harrison Stone

May 09, 2023

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

May 08, 2023

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I would make it 0 if I could but it doesn’t let me. My car broke down again in the middle of the highway 10 days after taking it here. More

by Eli J.
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Recommend Dealer
No

Other Employees Tagged: Rick Parbhunath, Ouafaa Kouhaila , David Alderman, Ying "Chin" Chang, Zabdiel Guerrero, Adam Marino, Eli Martinez, Katie Rice, Harrison Stone

Jul 08, 2023

Executive Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Carl Maratta Service Manager

May 07, 2023

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In the Service Department Harrison was very kind and accommodating but when I picked up my car which was there for awhile my Garmin was missing out of my center console when I told them we all checked t More

by Cher
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Marino, Katie Rice, Harrison Stone

May 08, 2023

Executive Kia responded

Cher, Thank you for taking the time to share your feedback with us. Carl and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

May 06, 2023

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Carlos was so very Kind and Ouaffa was outstanding to work with. Carl Maratta has been amazing to work with! The whole team is AMAZING! More

by ATENCIORE
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ouafaa Kouhaila , Carlos Trindade

May 08, 2023

Executive Kia responded

Thanks for sharing about your experience with Executive Kia. Carlos and our team appreciate your business and hope to see you again soon! John Goglettino General Manager

April 10, 2023

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Never disappoints me service always to complete and correct. On time service and time efficiency More

by RNORENE62
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Adam Marino, Katie Rice, Harrison Stone

Apr 11, 2023

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

March 31, 2023

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I’m satisfied with my service whenever I need to get something done to my car. The staff is always friendly and explains everything that was done More

by LDESANDRE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice

Apr 02, 2023

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

March 30, 2023

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Great customer service polite. Informed, courtesy and do a, they make you feel at trusted and keep you up to date with recalls and what services your car needs More

by RSSR56
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Harrison Stone

Mar 31, 2023

Executive Kia responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

March 24, 2023

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This is the best dealership I have ever been too. Will not buy a car or have my car serviced anywhere else. They all treat you like family. More

by BFRIES
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Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Rick Parbhunath , Jorge D Dominguez, Joe Ortiz, Katie Rice, Harrison Stone, Carlos Trindade

Mar 27, 2023

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

March 19, 2023

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Employee Rating

I came to this dealership not knowing what to expect and was very surprised and satisfied at the way I was treated as a buyer.I leased the vehicle they showed me and was very impressed with my KIA Forte. I More

by RJD9148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Ouafaa Kouhaila , David Alderman, Ying "Chin" Chang, Zabdiel Guerrero, Eli Martinez, Harrison Stone

Mar 19, 2023

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business, Richard, and hope to see you again soon! Carl Maratta Service Manager

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