Carl Maratta
Carl Maratta at Executive Kia

Carl Maratta | Page 9

Service Manager

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

Contact Me
5.0
281 Reviews

I started out my career with Toyota and I was with Toyota for a little over 10 years as a service advisor/assistant service manager. I worked my way up from that point forward and finally joined an amazing team at Executive Kia. I have been married to my wife Kelly for 9 years and we have 2 wonderful boys and a wonderful corgi name Lacie! I am a gear head and enjoy my project cars, love football and any and all time with my family.

Industry Experience

19 yrs, 10 mos

5.0

281 Reviews

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281 Reviews of Carl Maratta

May 06, 2023

Dealership Rating
Employee Rating

Carlos was so very Kind and Ouaffa was outstanding to work with. Carl Maratta has been amazing to work with! The whole team is AMAZING! More

by ATENCIORE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ouafaa Kouhaila , Carlos Trindade

May 08, 2023

Executive Kia responded

Thanks for sharing about your experience with Executive Kia. Carlos and our team appreciate your business and hope to see you again soon! John Goglettino General Manager

April 10, 2023

Dealership Rating
Employee Rating

Never disappoints me service always to complete and correct. On time service and time efficiency More

by RNORENE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Adam Marino, Katie Rice, Harrison Stone

Apr 11, 2023

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

March 31, 2023

Dealership Rating
Employee Rating

I’m satisfied with my service whenever I need to get something done to my car. The staff is always friendly and explains everything that was done More

by LDESANDRE
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice

Apr 02, 2023

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

March 30, 2023

Dealership Rating
Employee Rating

Great customer service polite. Informed, courtesy and do a, they make you feel at trusted and keep you up to date with recalls and what services your car needs More

by RSSR56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Harrison Stone

Mar 31, 2023

Executive Kia responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

March 24, 2023

Dealership Rating
Employee Rating

This is the best dealership I have ever been too. Will not buy a car or have my car serviced anywhere else. They all treat you like family. More

by BFRIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Rick Parbhunath, Jorge D Dominguez , Joe Ortiz, Katie Rice, Harrison Stone, Carlos Trindade

Mar 27, 2023

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

March 19, 2023

Dealership Rating
Employee Rating

I came to this dealership not knowing what to expect and was very surprised and satisfied at the way I was treated as a buyer.I leased the vehicle they showed me and was very impressed with my KIA Forte. I More

by RJD9148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Ouafaa Kouhaila , David Alderman, Ying "Chin" Chang, Zabdiel Guerrero, Eli Martinez, Harrison Stone

Mar 19, 2023

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business, Richard, and hope to see you again soon! Carl Maratta Service Manager

March 13, 2023

Dealership Rating
Employee Rating

Very good service and knowledgeable staff. Everyone treats you like family. Always enjoyable visit. I highly recommend to all family and friends. More

by FRANMANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Rick Parbhunath, Jorge D Dominguez , Joe Ortiz, Katie Rice, Carlos Trindade

Mar 14, 2023

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

March 03, 2023

Dealership Rating
Employee Rating

The staff there is very courteous, and they attend to my car thoroughly. They always feel confident going in for service. More

by Richyost5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Harrison Stone

Mar 03, 2023

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

February 27, 2023

Dealership Rating
Employee Rating

My Kia engine went bad and they took the car in on extended warranty and replaced it and gave me rental and was very communicated the whole process and had car back to me in few days. More

by Cmflorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2023

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

February 24, 2023

Dealership Rating
Employee Rating

This dealership is in my opinion great. They go over from bumper to bumper and from roof to undercarriage. If I don't understand what is wring, they will explain it in laywomens term. The s More

by ceelliot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, David Barschow , Joe Ortiz, Katie Rice, Harrison Stone

Feb 26, 2023

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

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