Carl Rosencutter | Page 72

Great experience! We left International Autos disappointed with a bad experience and decided to stop in at Brookfield to look at a truck I liked that I found on car gur We left International Autos disappointed with a bad experience and decided to stop in at Brookfield to look at a truck I liked that I found on car gurus. We didn't call ahead just rolled in on a Saturday. We were greeted by smiling gentlemen holding doors open asking how they could help. The showroom was very busy yet they still managed to get Kevin and the keys to the truck I wanted to see. They could have simply said have a seat someone will be with you shortly because I didnt call ahead. Instead Kevin with keys in hand took us right out to the truck pulled it out and let us take it for a drive. Kevin Gilbert did an awesome answering all of my questions and gave us his full attention. He juggled us and and another customer very respectfully. Kevin seems to really enjoy his job he was fun to work with. We came in on Tuesday to do the paperwork. Eric actually met us at the door he wasn't hiding in his office crunching numbers he was at the showroom entrance and escorted me to my truck so I could inspect it, very personable. Eric did a great job getting us the loan we wanted and explaining everything in the process. Everyone there was willing to help and very respectful (opening doors for customers is a nice touch). More

by Df7712 Verified Customer Verified Customer

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2015 Yukon XL Mike and his team makes shopping for a vehicle a pleasure This is about the tenth vehicle I purchased from Great experience dealing with Mike Mike and his team makes shopping for a vehicle a pleasure This is about the tenth vehicle I purchased from Great experience dealing with Mike More

by TERRY.KNAPPER Verified Customer Verified Customer

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Good Job Great overall experience! We really appreciate the time taken with our daughter to help her learn the controls of her first car. Glad you could Great overall experience! We really appreciate the time taken with our daughter to help her learn the controls of her first car. Glad you could take care of the oil change on the Enclave while we were finishing up the paperwork on the car. We will be back for future oil changes! Thank you Sam for all your help. More

by jcisco Verified Customer Verified Customer

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Car lease 2019 I was connected with my personal salesman to find out about the dealership and what cars they had on their lot. I became a customer right away from th I was connected with my personal salesman to find out about the dealership and what cars they had on their lot. I became a customer right away from the loyalty of him. I have no regrets. More

by CeeCee Verified Customer Verified Customer

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This is an amazing Dealership - very helpful, no pressure Very knowledgeable, no pressure staff. They make you feel very comfortable with every step necessary, whether it be in the service department or new/ Very knowledgeable, no pressure staff. They make you feel very comfortable with every step necessary, whether it be in the service department or new/used buying experience. More

by stephen.meissner Verified Customer Verified Customer

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Excellent experience! This is an excellent dealership. We purchased a new Buick Encore. The entire process went smoothly and quickly. There was none of the haggling, hidde This is an excellent dealership. We purchased a new Buick Encore. The entire process went smoothly and quickly. There was none of the haggling, hidden numbers/fees, or other stunts that make you feel like you are being sold a time-share property. We got a fair price for our trade, and walked out with a new car. Everyone was fun to work with during the process. Buying a new car should be enjoyable, and this was an enjoyable experience. They were competent, respectful, and genuinely enjoyed their job and where they worked. The service department is second to none. We have taken our vehicles here for service over many years. They are very good at letting you know when scheduled maintenance is due, and prepare you well ahead of time. They also have excellent records of what has been done to your vehicle... and they review those records each time you come in for service! They are not just order takers, they work with you to maintain your vehicle. Big shout-out to Kevin, Tim, and Mike back in the Service Department. You guys rock! More

by KAISERS Verified Customer Verified Customer

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Started ok, ended good My first trip in for a test drive was a little scattered. I came in from out of town and had made an appt. There was only one vehicle I was intereste My first trip in for a test drive was a little scattered. I came in from out of town and had made an appt. There was only one vehicle I was interested in. When I arrived for my appt. no one had my info and nothing was prepped. I did decide to purchase the vehicle a week later. I may have bought the car the first visit had it gone smoother. Kevin and Carl were very helpful after my initial visit through the purchase. More

by Wi mom Verified Customer Verified Customer

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Great experience We had a great experience while buying our new vehicle. We did not have to spend the entire day going back and forth. In and out in about 2 hrs We had a great experience while buying our new vehicle. We did not have to spend the entire day going back and forth. In and out in about 2 hrs More

by PISAREK Verified Customer Verified Customer

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Great Experience! My experience was great at Mike Juneau’s from the moment I set foot in the door. Martinis was super helpful and was able to answer all my questions wi My experience was great at Mike Juneau’s from the moment I set foot in the door. Martinis was super helpful and was able to answer all my questions with ease. It was easy and efficient from start to finish. I will definitely be coming back next time I am in the market for a new car. More

by ap01 Verified Customer Verified Customer

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Auto purchae made easy I knew what I wanted and found it through an internet search..my inquiry was addessed promptly and courteously. I made an appointment, I was greated a I knew what I wanted and found it through an internet search..my inquiry was addessed promptly and courteously. I made an appointment, I was greated at the door, the vehicle was ready to test drive, clean and fueled up. I was shown all the bells and whistles in a clear, respectful way. I test drove, loved it, made avery fair deal and mademy purchase. My sales rep Kevin Gilbert was the best. No pressure, understanding and fun. I'm thrilled with my vehicle and the experience. I recommend Mike Juneau Buick highly. More

by Annie Verified Customer Verified Customer

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