Carl Yates | Page 9

I brought my truck in with a broken window and tire sensor.The tire sensor failed under warrenty. They call me 15 minutes before closing time abount replacing a mirror.I told them to give my truck ba sensor.The tire sensor failed under warrenty. They call me 15 minutes before closing time abount replacing a mirror.I told them to give my truck back.I had a car glass shop do the job in less than 2 hours. Wolfchasr Nissan charged me about $168.00 dollars to do nothing but waste my time.I will never set foot in that place again. More

by BILIANIW Verified Customer Verified Customer

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They listened and was very receptive.showed all kind of patience. I liked that. They fulfilled my list of wants in a vehicle. I read pleased. patience. I liked that. They fulfilled my list of wants in a vehicle. I read pleased. More

by DHBOLTON2001 Verified Customer Verified Customer

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Thanks to Skyler Lewis for assisting with my service contract. I did not know my oil changes and tire rotations are under a service maintenance plan for 75,000 miles. My first visit to Nissan, for the s contract. I did not know my oil changes and tire rotations are under a service maintenance plan for 75,000 miles. My first visit to Nissan, for the same service, no one mentioned the plan to me More

by VNorman Verified Customer Verified Customer

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The staff delivers excellent customer service everytime I visit the dealership. My salesman was helpful, understanding, and professional. The sales department staff is always professional and the best I ev visit the dealership. My salesman was helpful, understanding, and professional. The sales department staff is always professional and the best I ever experienced. More

by MARYJACKSONBRADLEY Verified Customer Verified Customer

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I was very disappointed in the service on my last visit. I purchased an extended warranty coverage at the time I purchased my 2017 Murano. My back windshield wiper stopped working which was covered under I purchased an extended warranty coverage at the time I purchased my 2017 Murano. My back windshield wiper stopped working which was covered under special package with Wolfchase Nissan. Afer 4 different visits for service including oil change, inspecting or fixing my back windshield wiper. It was not looked at or fixed. My last conversation with service personnel was , " due to Corona virus only one technician was working. " Well that was it for me. I brought my vehicle in for 2 oil changes before Corona. So on a good note. I have gone back to another Nissan dealership. No Stars!!!!!! It's sad to ask a customer to complete this survey honestly but you won't accept response. ZERO STARS !!!!! More

by FRUITY.5 Verified Customer Verified Customer

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I have never experienced a more professional, detailed and caring Service Dept. as the one at Wolfchase Nissan. The entire staff will drop whatever they are doing to stop and help you. I actually look for and caring Service Dept. as the one at Wolfchase Nissan. The entire staff will drop whatever they are doing to stop and help you. I actually look forward to going in and getting my Frontier serviced. Just an incredible staff!! Love their positive and “can do” approach. Brian Young More

by byoung66 Verified Customer Verified Customer

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My overall experience were awesome. The salesperson, Booker T. Along with the finance guy made my experience great. My next vehicle will be a Nissan for sure.. Booker T. Along with the finance guy made my experience great. My next vehicle will be a Nissan for sure.. More

by SHARABELLA72 Verified Customer Verified Customer

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Best dealership I ever went to. All sales rep was patience and helpful. They was able to get me in a brand new Nissan Sentra with less than 10 miles. patience and helpful. They was able to get me in a brand new Nissan Sentra with less than 10 miles. More

by GARDNERJOCQUELINE Verified Customer Verified Customer

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The experience was great from the moment I drove up I was greeted with a smile from the salesman that came be and chatted great. greeted with a smile from the salesman that came be and chatted great. More

by BOYDISAAC99 Verified Customer Verified Customer

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Although a few hiccups here and there, I have always enjoyed servicing my car at your locations. Next scheduled service I will most likely bring it back, however if Karl Harrison greets me again, I will enjoyed servicing my car at your locations. Next scheduled service I will most likely bring it back, however if Karl Harrison greets me again, I will request someone else to take care of my needs. I don’t doubt he’s a nice guy but otherwise I feel he’s incompetent when it comes to servicing my car. More

by Da214176870 Verified Customer Verified Customer

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