Carla Martinez
Carla Martinez at Kings INFINITI

Carla Martinez | Page 18

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.8
190 Reviews
4.8

190 Reviews

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190 Reviews of Carla Martinez

November 06, 2024

Dealership Rating
Employee Rating

First time dealing with Kings and I have nothing bad to say. Ms. Martinez was on point and kept me posted every step of the way and had my vehicle ready for me when I arrived. Thanks for the great service. More

by IG: KYTO.Q60
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 09, 2024

Kings INFINITI responded

Ig: Kyto.q60, we are very happy we could provide you with a positive experience!

October 30, 2024

Dealership Rating
Employee Rating

Great service and amazing attention to my needs and car was serviced on time. Great job recommend this dealership and service advisor to all. More

by ISAACNAHAMIAS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 09, 2024

Kings INFINITI responded

Isaacnahamias, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings INFINITI, Inc..

October 25, 2024

Dealership Rating
Employee Rating

The staff is great! The work was done fast. The answered all my questions. I can recommend them! More

by MARINAPROSALOVA
Service Price Transparency
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Recommend Dealer
Yes
Nov 09, 2024

Kings INFINITI responded

Marinaprosalova, we're happy to hear you had such a positive experience with our team!

October 25, 2024

Dealership Rating
Employee Rating

I enjoyed my experience. The service provider was quick and thorough and I will definitely be returning. More

by ALTER.JASON1
Service Price Transparency
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Recommend Dealer
Yes
Nov 09, 2024

Kings INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 23, 2024

Dealership Rating
Employee Rating

Great place pays attention to detail, follow up is great, great communication very nice people More

by ITZPENGUIN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Raiten

October 22, 2024

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Employee Rating

They did a good job on my vehicle they even gave me a license plate cover More

by steven.thompson8546
Service Price Transparency
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Recommend Dealer
Yes
Nov 09, 2024

Kings INFINITI responded

Hello Steven.thompson8546, we appreciate you taking the time to leave us this feedback.

October 19, 2024

Dealership Rating
Employee Rating

This dealership service center does not prioritize customers and does not abide to scheduled times. This center also does not inform customers about current updates More

by TYWATSON19881212
Service Price Transparency
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Recommend Dealer
No

October 12, 2024

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Employee Rating

The person who assisted me was amazing however the service received sucks. I had 2 issues and needed an oil change and no issues were resolved, I only got the oil change after waiting hrs. Also the “c More

by Qlee
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Recommend Dealer
No

October 11, 2024

Dealership Rating
Employee Rating

The service center is excelent, good workmanship, quick service . I would like to express my sincere appreciation and thanks to the advisor Karla, that took my car when I had to get it towed from the pl More

by ANTONIOHERNANDEZ9991212
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Recommend Dealer
Yes

Other Employees Tagged: Megan Largana

October 11, 2024

Dealership Rating
Employee Rating

Infiniti service center is very thorough for preventive maintenance. They gave detailed description as to what vehicle needs. Unfortunately I found prices a little to expensive. I won't do preventive ma More

by .
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Recommend Dealer
Yes

Other Employees Tagged: Nelson Morales

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