Carla Martinez | Page 18

Carla was very helpful and kind. i like the work that was done and the time it was done.i would definitely go back and also recommend people going there. i like the work that was done and the time it was done.i would definitely go back and also recommend people going there. More

by RMONTERO1081212 Verified Customer Verified Customer

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When it came to the routine service, Carla was very helpful. When it came to parts and ordering a part, the process could not be any worse. They made us pay and sign waivers in order to order the part helpful. When it came to parts and ordering a part, the process could not be any worse. They made us pay and sign waivers in order to order the part which they said would be there the next day. 10 days later, no communication until I chased them down to find out that the part is back ordered with no end in sight. Zero communication. Still won’t refund my card More

by Eh Verified Customer Verified Customer

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Fine experience. 10000 mile service done promptly, only nit was the Wi-Fi wasn’t working with my laptop. 10000 mile service done promptly, only nit was the Wi-Fi wasn’t working with my laptop. More

by QUINT001 Verified Customer Verified Customer

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I was very pleased with the service I received . Carla was very accommodating and a pleasure to deal with. Carla was very accommodating and a pleasure to deal with. More

by MPELLE717 Verified Customer Verified Customer

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Very pleasant and was very helpful and addressed my needs. Kept me updated on the service needs. Kept me updated on the service More

by YMSFISH Verified Customer Verified Customer

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Service was quick and informative. My only negative is regarding the $200 fee for diagnostics to check for issues. If I go in knowing there's something wrong with my car, why have the My only negative is regarding the $200 fee for diagnostics to check for issues. If I go in knowing there's something wrong with my car, why have the customer pay $200 to be told there's an issue with the car? If I can anticipate in advance of what the dealership believes the issue is at a minimum and maximum, then it allows me to make a better decision about next steps and potentially do the diagnostic and subsequent repairs. More

by Na Verified Customer Verified Customer

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First very clean Carla is super adviser explain in details every thing she is on top her job inform me and update me during the visit beside she is a great person details every thing she is on top her job inform me and update me during the visit beside she is a great person More

by ZOURA LATI Verified Customer Verified Customer

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