Carlo Gilli Jr. | Page 39

Car went bad 2 weeks after I bought it. Very fishy. The people at the dealership (Carlo Gilli Jr.) bragged about what quality vehicles they sell, but only 2 week after purchasing a vehicle from them I h The people at the dealership (Carlo Gilli Jr.) bragged about what quality vehicles they sell, but only 2 week after purchasing a vehicle from them I had issues come up with the electrical system that cost me over $5500 dollars to repair and get the car to where it should have been when I drove it off their lot. I would never buy another car from them and I will make sure that everyone I know is aware of their shady practices. I expected more from a supposed reputable dealership. That is exactly why I choose to buy from dealerships and not the other smaller "luxurycars.com" sites. I was totally blindsided by this. More

Report | Print

Excellent experience This was our first purchase of an Audi and it was an excellent experience. The showroom is beautiful and Carlo was wonderful to work with. Although we This was our first purchase of an Audi and it was an excellent experience. The showroom is beautiful and Carlo was wonderful to work with. Although we visited Carlo on a couple different occasions to learn more about the Q7, he was friendly, informative, easy to work with, and personable in each encounter. We would highly recommend this dealership and Carlo if you’re looking to buy an Audi. Beautiful cars too! More

Report | Print

Love Audi Service Dept We always get excellent service at Audi Hoffman Estates. We’ve been very happy customers for many years and plan to be customers for many years into t We always get excellent service at Audi Hoffman Estates. We’ve been very happy customers for many years and plan to be customers for many years into the future. More

Report | Print

Carlo is wonderful! We have purchased many cars here and all from Carlo. We would highly recommend him and this dealership! Please check them out, you will not be disappo We have purchased many cars here and all from Carlo. We would highly recommend him and this dealership! Please check them out, you will not be disappointed. More

by dana.r.harper Verified Customer Verified Customer

Report | Print

Always treated exceptionally well We were recently in the market for an SUV. After researching competitive models, we once again found Audi to be the most impressive. We previously pur We were recently in the market for an SUV. After researching competitive models, we once again found Audi to be the most impressive. We previously purchased an A4 from Carlo at Audi Hoffman Estates. AHE has always exceeded our expectations. We contacted Carlo. He always treats us with great courtesy, is completely honest and has extensive knowledge of Audi products. We are extremely pleased with our 2019 Q7 purchase. Thanks Carlo. More

Report | Print

Great experience Carlo was amazing to work with, he answer all my questions. After I bought my car he took time to help me learn a few functions of my new A4 Carlo was amazing to work with, he answer all my questions. After I bought my car he took time to help me learn a few functions of my new A4 More

Report | Print

Wonderful experience Carlo was a great person to work with. He answered all of my questions and knew everything about the vehicle I was interested in. Not once was he push Carlo was a great person to work with. He answered all of my questions and knew everything about the vehicle I was interested in. Not once was he pushy nor aggressive on selling. My wife and I had lots of fun talking to him. Carlo is a funny guy! I highly recommended Carlo and Audi Hoffman Estates to friends and family. Thanks and I’m so happy with my new Jeep! Julian Cortez More

Report | Print

Purchasing New Audi Carlo assisted me in the process back at the end of December when I was looking to "pre-order" my Audi A6. Took delivery last week. A nice brief ove Carlo assisted me in the process back at the end of December when I was looking to "pre-order" my Audi A6. Took delivery last week. A nice brief overview as there is much to learn about the vehicle and he was respectful of my time constraints. He kept me apprised of it's status throughout the last 3 months which was much appreciated. I have purchased many vehicles for our company that had no financing through the dealership. I was pleasantly surprised how fast Dan had me in and out in signing the documents for the vehicle. Languishing at dealerships has always been a pet peeve of mine. They definitely had their act together! More

by Sean R. Verified Customer Verified Customer

Report | Print

Fantastic customer service Thank you to Carlos, Dan and Eddie for providing us the best customer service with the purchase of our first Audi. Our sales team helped us through a Thank you to Carlos, Dan and Eddie for providing us the best customer service with the purchase of our first Audi. Our sales team helped us through a unique situation. Carlos was so knowledgeable about the vehicle we purchase, and even came in on his day off to continue helping us with our situation, I am not a fan of car buying and I appreciated they were not pushy when talking through options and car choices. This was truly an enjoyable experience and would recommend Carlos for your next car purchase. More

by Lance 2019 Verified Customer Verified Customer

Report | Print

New Q5 I went it for a used Q5, and came home with a new Q5. The numbers made much more sense for a new vehicle. I appreciate Carlo’s patience during our app I went it for a used Q5, and came home with a new Q5. The numbers made much more sense for a new vehicle. I appreciate Carlo’s patience during our appt. More

Report | Print