Carlo Gilli Jr. | Page 43

Thank you for an incredible experience! My experience was amazing! Thank you to the team for helping me find an awesome car and have an overall positive experience. Even with the internet go My experience was amazing! Thank you to the team for helping me find an awesome car and have an overall positive experience. Even with the internet going down on Saturday, Carlo and the team were nothing short of amazing and accommodating. The time was used to show me the features and functions of my beautiful new Q5 and I cannot be more grateful for making what could have been a painful experience AMAZING! Thank you to everyone, especially Carlo, for making the experience fantastic. More

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Car Buying Experience We had a terrific car buying experience with the purchase of our Q5 from Audi Hoffman Estates. Our Audi Specialist, Carlo Gilli, was a pleasure to wo We had a terrific car buying experience with the purchase of our Q5 from Audi Hoffman Estates. Our Audi Specialist, Carlo Gilli, was a pleasure to work with due to his extensive knowledge of the features of the call and his commitment to making sure we found the SUV that was right for us. I highly recommend Carlo and this dealership if you are in the market for a new or used Audi. More

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Always great service at Audi Hoffman Estates Took my SQ5 in for 35K service, the tech found a leak in the water pump and fixed it immediately. I had no idea it was leaking! Great service! Took my SQ5 in for 35K service, the tech found a leak in the water pump and fixed it immediately. I had no idea it was leaking! Great service! More

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Great Experience ! I have to say this has been the best car experience thus far. Carlo was great with everything. From the beginning process to the end. I will definitel I have to say this has been the best car experience thus far. Carlo was great with everything. From the beginning process to the end. I will definitely be back to the Audi dealership in Hoffman Estates again for a future purchase. I would recommend my family and friends to Carlo. Look forward to seeing you soon. Thank You Maurice More

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Refused to give me a lease quote via email i Recd email quotes for a lease from all other Audi dealers in the area. This dealership refused to give me a quote. I will take my business to the o i Recd email quotes for a lease from all other Audi dealers in the area. This dealership refused to give me a quote. I will take my business to the other dealerships that took the time to give me an email quote and want to earn my business. Lots of bad reviews on google and I can now see why. Turning a customer away is not the best business practice. I will file a complaint with Audi USA. I spoke with them this morning and they said I could file a complaint against their dealership for refusing to give me s lease quote via email More

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great service and quite knowledgeable Carlo was very friendly, and answered any questions I had with a lot of knowledge and insight. I am happy to have worked with him on my purchase. Carlo was very friendly, and answered any questions I had with a lot of knowledge and insight. I am happy to have worked with him on my purchase. More

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great response to our need We have just purchased our first Audi, the sales person was very courteous, attentive and knowledgeable Carlo took the time to describe in detail th We have just purchased our first Audi, the sales person was very courteous, attentive and knowledgeable Carlo took the time to describe in detail the functionality of the packages and options available with the vehicle, without over selling. We will without hesitation recommend Mr Gilli and the dealership to our family an friends More

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Carlo was awesome to work with when buying a new car! Audi Hoffman Estates provided an outstanding car buying experience! Carlo was patient and encouraged me to test drive several different makes and mod Audi Hoffman Estates provided an outstanding car buying experience! Carlo was patient and encouraged me to test drive several different makes and models until I found the car that was right for me. There was a great selection of cars to choose from in the model that I wanted. Additionally, we had great experiences with the Sales manager, the finance manager, and the service department. Everyone was respectful and accommodating to our needs. No question where I will send my friends and family to buy their next car! More

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Excellent experience - right from the start Working with Audi Hoffman Estates and especially Carlo Gilli Jr was an overall excellent experience for my recent used car purchase. Right from the i Working with Audi Hoffman Estates and especially Carlo Gilli Jr was an overall excellent experience for my recent used car purchase. Right from the initial contact via email and all the way through the test drive, purchase process and even the follow up emails my wife and I have been completely satisfied. Carlo was easy to work with, friendly and most importantly he was knowledgeable. I would recommend Carlo and Audi Hoffman Estates to anyone and I myself will be back again for my future car purchasing needs. More

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Great Customer Service!! I went into the Hoffman Estates dealership looking for a new car. I was lucky to have Carlo Gilli Jr there to assist me. He made the experience easy a I went into the Hoffman Estates dealership looking for a new car. I was lucky to have Carlo Gilli Jr there to assist me. He made the experience easy and I love my new Q3! He went through each feature in the Q3 and discussed both leasing and buying with us. We really appreciated his knowledge in the car and giving us the best deal. I will refer everyone to Carlo at Hoffman Estates due to his excellent customer service. Thanks!!! More

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