Carlo Gilli Jr. | Page 44

Good customer service and helpful staff Carlo was very informative, and remained in touch with me after my purchase. I had a service issue shortly after my purchase, and Carlo was extremely Carlo was very informative, and remained in touch with me after my purchase. I had a service issue shortly after my purchase, and Carlo was extremely prompt in his response, and made sure to expedite the process for me. Mike Torelli in the service department was transparent, and his team quickly brought resolution. Overall, I had a very good experience working with Carlo and Mike. More

Print

Wonderful and Professional Service!!!! We leased our 2018 Audi A4 from Carlo last weekend. Very polite and professional gentleman. He made our buying experience very smooth. I have contacte We leased our 2018 Audi A4 from Carlo last weekend. Very polite and professional gentleman. He made our buying experience very smooth. I have contacted Carlo a few times already to get tech help in setting up my new car. I highly recommend Carlo. More

Print

Carlo - Audi go to expert We worked with Carlo Gilli to upgrade to a Q5 from an A4. We were already familiar with Audi so it was a matter of finding A Q5 that fit our needs an We worked with Carlo Gilli to upgrade to a Q5 from an A4. We were already familiar with Audi so it was a matter of finding A Q5 that fit our needs and budget. As we were not planning on purchasing that day, our decision process took time. Carlo was extremely patient and stayed extra time over closing to finalize everything. He is very knowledgeable and his experience definitely helps in the process. Carlo checked in after the purchase to ensure there were no questions and to make sure we were happy with the purchase. Recommend Carlo as an Audi go to expert. More

Print

Thank you for an incredible experience! My experience was amazing! Thank you to the team for helping me find an awesome car and have an overall positive experience. Even with the internet go My experience was amazing! Thank you to the team for helping me find an awesome car and have an overall positive experience. Even with the internet going down on Saturday, Carlo and the team were nothing short of amazing and accommodating. The time was used to show me the features and functions of my beautiful new Q5 and I cannot be more grateful for making what could have been a painful experience AMAZING! Thank you to everyone, especially Carlo, for making the experience fantastic. More

Print

Car Buying Experience We had a terrific car buying experience with the purchase of our Q5 from Audi Hoffman Estates. Our Audi Specialist, Carlo Gilli, was a pleasure to wo We had a terrific car buying experience with the purchase of our Q5 from Audi Hoffman Estates. Our Audi Specialist, Carlo Gilli, was a pleasure to work with due to his extensive knowledge of the features of the call and his commitment to making sure we found the SUV that was right for us. I highly recommend Carlo and this dealership if you are in the market for a new or used Audi. More

Print

Always great service at Audi Hoffman Estates Took my SQ5 in for 35K service, the tech found a leak in the water pump and fixed it immediately. I had no idea it was leaking! Great service! Took my SQ5 in for 35K service, the tech found a leak in the water pump and fixed it immediately. I had no idea it was leaking! Great service! More

Print

Great Experience ! I have to say this has been the best car experience thus far. Carlo was great with everything. From the beginning process to the end. I will definitel I have to say this has been the best car experience thus far. Carlo was great with everything. From the beginning process to the end. I will definitely be back to the Audi dealership in Hoffman Estates again for a future purchase. I would recommend my family and friends to Carlo. Look forward to seeing you soon. Thank You Maurice More

Print

Refused to give me a lease quote via email i Recd email quotes for a lease from all other Audi dealers in the area. This dealership refused to give me a quote. I will take my business to the o i Recd email quotes for a lease from all other Audi dealers in the area. This dealership refused to give me a quote. I will take my business to the other dealerships that took the time to give me an email quote and want to earn my business. Lots of bad reviews on google and I can now see why. Turning a customer away is not the best business practice. I will file a complaint with Audi USA. I spoke with them this morning and they said I could file a complaint against their dealership for refusing to give me s lease quote via email More

Print

great service and quite knowledgeable Carlo was very friendly, and answered any questions I had with a lot of knowledge and insight. I am happy to have worked with him on my purchase. Carlo was very friendly, and answered any questions I had with a lot of knowledge and insight. I am happy to have worked with him on my purchase. More

Print

great response to our need We have just purchased our first Audi, the sales person was very courteous, attentive and knowledgeable Carlo took the time to describe in detail th We have just purchased our first Audi, the sales person was very courteous, attentive and knowledgeable Carlo took the time to describe in detail the functionality of the packages and options available with the vehicle, without over selling. We will without hesitation recommend Mr Gilli and the dealership to our family an friends More

Print