Carlo Gilli Jr. | Page 44

Recent purchase of Audi SQ5 Carlos was very helpful in understanding my requirement and provided me with right option. Whole process was very smooth and no wonder I walked out a Carlos was very helpful in understanding my requirement and provided me with right option. Whole process was very smooth and no wonder I walked out as a proud owner of my Audi. I made the purchase same day. More

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Working together I had impacted vision during snow storm for 3 consecutive snow storms. (1st time) Service replaced windshield wiper blades, 2nd time) treated (waxed) I had impacted vision during snow storm for 3 consecutive snow storms. (1st time) Service replaced windshield wiper blades, 2nd time) treated (waxed) windshield. (3rd time) Steel wooled, and re-treated the windshield (with waxing) and cleaned and treated windshield wiper blades to elinate blade streaks. This is the third attempt to rectify the blades streaking and inability to clear ice from windshield. Windshield streaking seems to be lessened. I guess the next snow storm will be the final test. More

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New car Carlo and the rest of the Audi Hoffman Estates team made the buying process a seamless, stress free experience. We chose Audi Hoffman Estates as our Carlo and the rest of the Audi Hoffman Estates team made the buying process a seamless, stress free experience. We chose Audi Hoffman Estates as our preferred dealer for sales and service. More

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Intelligent Selling We visited multiple dealerships over the last few weeks. We were researching various premium brands. We have defined specific requirements in preparat We visited multiple dealerships over the last few weeks. We were researching various premium brands. We have defined specific requirements in preparation for a new car purchase. Our visit to Audi Hoffman Estates was outstanding. Our Sales professional was thorough yet concise in presenting the vehicle. We found the vehicle that met our expectations and are looking to make the purchase. More

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Excellent service Everyone was very helpful. Carlo explained everything perfectly. It was a great car buying experience. Would definitely recommend this dealership to o Everyone was very helpful. Carlo explained everything perfectly. It was a great car buying experience. Would definitely recommend this dealership to others. It was a pleasure doing business at Audi in Hoffman Estates More

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Awesome Customer Expirience I contacted the dealership as I was interested on one of the Audi A3 courtesy cars available for sale. I did all of my transaction online and through I contacted the dealership as I was interested on one of the Audi A3 courtesy cars available for sale. I did all of my transaction online and through the phone as I was in Texas and needed a car on Wisconsin as I was relocating due to my job. I had no issue at all getting all the information and help needed, Carlo Gilli was my sales man, 100% recommended. I picked up my vehicle a month after purchasing it is a GREAT VEHICLE, EXACTLY AS DESCRIBED. I will definitey purchase my next car at Audi Hoffman Estates. More

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Second trip to resolve icey Windshield problem Ice forms on my windshield when driving in snowstorm. First trip, both front Wippers were replaced. Windshield still iced when driving in snow storm. Ice forms on my windshield when driving in snowstorm. First trip, both front Wippers were replaced. Windshield still iced when driving in snow storm. This time, the windshield was buffed. We will see if this corrects my problem in the next snow storm. More

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Very Professional A drama-free car buying experience. Carlo is knowledgeable and professional. I have purchased a number of vehicles, including other Audi's and this A drama-free car buying experience. Carlo is knowledgeable and professional. I have purchased a number of vehicles, including other Audi's and this was my smoothest transaction. I never once heard the dreaded phrase, "let me check with my manager". I will do business with Carlo, and Audi Hoffman Estates in the future and will recommend them to friends. It is worth the 90 minute drive. More

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Hands down greatest service and purchasing experience! I recently purchased a 2013 Audi A4. Carlo’s customer service game was a 10/10. He was there for me going above and beyond to make sure I am 100% sati I recently purchased a 2013 Audi A4. Carlo’s customer service game was a 10/10. He was there for me going above and beyond to make sure I am 100% satisfied with everything I was asking for. He made me feel like he was not just a salesmen but a reliable, trustworthy friend making sure I leave Audi Hoffman Estates feeling like the king of the world! I will most definitely be coming back for future purchases and recommending anyone and everyone to this dealership. More than beyond happy with my experience! More

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Above and beyond Ted provided exceptional service when I stopped in this week for a burned out backlight. He not only explained the process in detail and ordered the n Ted provided exceptional service when I stopped in this week for a burned out backlight. He not only explained the process in detail and ordered the necessary part he also asked his service man if they could repair a couple of dings I have on the side of my Q5 from a hailstorm. I did not request this but he went ahead and offered it which I greatly appreciate. More

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