Carlo Gilli Jr. | Page 45

Carlo was awesome to work with when buying a new car! Audi Hoffman Estates provided an outstanding car buying experience! Carlo was patient and encouraged me to test drive several different makes and mod Audi Hoffman Estates provided an outstanding car buying experience! Carlo was patient and encouraged me to test drive several different makes and models until I found the car that was right for me. There was a great selection of cars to choose from in the model that I wanted. Additionally, we had great experiences with the Sales manager, the finance manager, and the service department. Everyone was respectful and accommodating to our needs. No question where I will send my friends and family to buy their next car! More

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Excellent experience - right from the start Working with Audi Hoffman Estates and especially Carlo Gilli Jr was an overall excellent experience for my recent used car purchase. Right from the i Working with Audi Hoffman Estates and especially Carlo Gilli Jr was an overall excellent experience for my recent used car purchase. Right from the initial contact via email and all the way through the test drive, purchase process and even the follow up emails my wife and I have been completely satisfied. Carlo was easy to work with, friendly and most importantly he was knowledgeable. I would recommend Carlo and Audi Hoffman Estates to anyone and I myself will be back again for my future car purchasing needs. More

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Great Customer Service!! I went into the Hoffman Estates dealership looking for a new car. I was lucky to have Carlo Gilli Jr there to assist me. He made the experience easy a I went into the Hoffman Estates dealership looking for a new car. I was lucky to have Carlo Gilli Jr there to assist me. He made the experience easy and I love my new Q3! He went through each feature in the Q3 and discussed both leasing and buying with us. We really appreciated his knowledge in the car and giving us the best deal. I will refer everyone to Carlo at Hoffman Estates due to his excellent customer service. Thanks!!! More

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Recent purchase of Audi SQ5 Carlos was very helpful in understanding my requirement and provided me with right option. Whole process was very smooth and no wonder I walked out a Carlos was very helpful in understanding my requirement and provided me with right option. Whole process was very smooth and no wonder I walked out as a proud owner of my Audi. I made the purchase same day. More

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Working together I had impacted vision during snow storm for 3 consecutive snow storms. (1st time) Service replaced windshield wiper blades, 2nd time) treated (waxed) I had impacted vision during snow storm for 3 consecutive snow storms. (1st time) Service replaced windshield wiper blades, 2nd time) treated (waxed) windshield. (3rd time) Steel wooled, and re-treated the windshield (with waxing) and cleaned and treated windshield wiper blades to elinate blade streaks. This is the third attempt to rectify the blades streaking and inability to clear ice from windshield. Windshield streaking seems to be lessened. I guess the next snow storm will be the final test. More

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New car Carlo and the rest of the Audi Hoffman Estates team made the buying process a seamless, stress free experience. We chose Audi Hoffman Estates as our Carlo and the rest of the Audi Hoffman Estates team made the buying process a seamless, stress free experience. We chose Audi Hoffman Estates as our preferred dealer for sales and service. More

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Intelligent Selling We visited multiple dealerships over the last few weeks. We were researching various premium brands. We have defined specific requirements in preparat We visited multiple dealerships over the last few weeks. We were researching various premium brands. We have defined specific requirements in preparation for a new car purchase. Our visit to Audi Hoffman Estates was outstanding. Our Sales professional was thorough yet concise in presenting the vehicle. We found the vehicle that met our expectations and are looking to make the purchase. More

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Excellent service Everyone was very helpful. Carlo explained everything perfectly. It was a great car buying experience. Would definitely recommend this dealership to o Everyone was very helpful. Carlo explained everything perfectly. It was a great car buying experience. Would definitely recommend this dealership to others. It was a pleasure doing business at Audi in Hoffman Estates More

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Awesome Customer Expirience I contacted the dealership as I was interested on one of the Audi A3 courtesy cars available for sale. I did all of my transaction online and through I contacted the dealership as I was interested on one of the Audi A3 courtesy cars available for sale. I did all of my transaction online and through the phone as I was in Texas and needed a car on Wisconsin as I was relocating due to my job. I had no issue at all getting all the information and help needed, Carlo Gilli was my sales man, 100% recommended. I picked up my vehicle a month after purchasing it is a GREAT VEHICLE, EXACTLY AS DESCRIBED. I will definitey purchase my next car at Audi Hoffman Estates. More

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Second trip to resolve icey Windshield problem Ice forms on my windshield when driving in snowstorm. First trip, both front Wippers were replaced. Windshield still iced when driving in snow storm. Ice forms on my windshield when driving in snowstorm. First trip, both front Wippers were replaced. Windshield still iced when driving in snow storm. This time, the windshield was buffed. We will see if this corrects my problem in the next snow storm. More

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