Carlos Alejo
Carlos Alejo at Greenway Kia East

Carlos Alejo | Page 21

Assistant Service Manger

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.5
287 Reviews
4.5

287 Reviews

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287 Reviews of Carlos Alejo

August 24, 2024

Dealership Rating
Employee Rating

The service team did a great job handling three open recalls. Then completed a 63 point inspection. More

by LEWIS.BOOTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio, Shelby Bishop, Fiyin Adeyeye, Hector Rodriguez , Joshua Fernandez, Mathew Westberg

Aug 26, 2024

Greenway Kia East responded

Knowing we are providing this level of service and care to you is validating for our team, Lewis! Thank you for your business, from your friends at Greenway Kia East!

August 19, 2024

Dealership Rating
Employee Rating

My review is not good because it's my third time at the dealership and they said that they fixed my car and it still not fixed More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shelby Bishop , Jose Navedo

Aug 28, 2024

Greenway Kia East responded

Roy, I apologize for the repeated inconvenience you've experienced. This is certainly not the level of service we aim to provide. Please reach out so we can address this issue promptly and ensure your car gets properly fixed. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 17, 2024

Dealership Rating
Employee Rating

Pedro was fantastic they did a great work getting the card I loved and working a great deal More

by Humberto lazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio, Shelby Bishop, Fiyin Adeyeye, Hector Rodriguez , oludare Baloye, Hicham Belharsa, Joshua Fernandez, Salah mani, Mathew Westberg

Aug 19, 2024

Greenway Kia East responded

Thank you so much, Humberto! We appreciate your business here at Greenway Kia East and will make sure your kudos reach Pedro. Have a stellar day!

August 16, 2024

Dealership Rating
Employee Rating

My 2 yr old KIA sportage have paint peeling and is getting bigger. But they are not covering it. More

by prince4medschool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gina Carpio, Shelby Bishop, Fiyin Adeyeye, Hector Rodriguez , Joshua Fernandez, Mathew Westberg

Aug 19, 2024

Greenway Kia East responded

Thanks for leaving us this feedback. Would you get in touch with me so that we may discuss this further? Thanks! - Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 15, 2024

Dealership Rating
Employee Rating

Was the fastest service ever. I went that morning expecting to have a shuttle ride back to my job. By the time I sat down waiting for the service, it was complete. That was my fir More

by oliviaboykin51
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio, Shelby Bishop, Fiyin Adeyeye, Hector Rodriguez , Joshua Fernandez, Mathew Westberg

Aug 16, 2024

Greenway Kia East responded

We're delighted to hear that your first visit to Greenway Kia East was such a speedy and positive experience, Olivia! It's great knowing our team could accommodate you quickly and even accept your coupon. We are looking forward to seeing you again soon!

August 14, 2024

Dealership Rating
Employee Rating

Very customer oriented, friendly, & caring. Shelby is very professional, knowledgeable, pleasant, and genuinely concerned about the treatment and attention given to her customers. Would recomm More

by pengpanlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio, Shelby Bishop, Fiyin Adeyeye , Hicham Belharsa, Simon Dib, Joshua Fernandez

Aug 15, 2024

Greenway Kia East responded

Thank you for the wonderful feedback! We're delighted to hear that Shelby provided such excellent service at Greenway Kia East. We look forward to assisting you with your car needs in the future!

August 12, 2024

Dealership Rating
Employee Rating

The people were friendly and got my car done when they said they would thank you More

by Yazette
Service Price Transparency
Service Time
Recommend Dealer
Yes
Aug 13, 2024

Greenway Kia East responded

Yazette, thank you for trusting Greenway Kia East with your business!

August 10, 2024

Dealership Rating
Employee Rating

I've always been satisfied with the service department and the sales staff, which is why I'll continue to be a customer More

by pomelaxingg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iderson Elliassaint , Ayoub Lazaar

Aug 12, 2024

Greenway Kia East responded

Thank you for your continued support! We're delighted to hear that both our service department and sales staff at Greenway Kia East have consistently met your expectations. We are looking forward to serving you again soon!

August 10, 2024

Dealership Rating
Employee Rating

It all started the day I took my car for a recall. On my way home, something under my car started scratching every time I went on top of those speed slowers on my street even though I was super slow e More

by catiuska63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 19, 2024

Greenway Kia East responded

I'm sorry to hear about the issue with your car after the recall service. We understand how frustrating this must be and would like to make it right for you. Please reach out at your earliest convenience so we can address this promptly and professionally. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 10, 2024

Dealership Rating
Employee Rating

Excellent and timely service. Carlos was terrific! Will return! You should give Carlos a rsise More

by GROUCHO043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2024

Greenway Kia East responded

Thanks for the kind words for Carlos! We appreciate your support for the Greenway Kia East team.

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