Carlos Alejo
Carlos Alejo at Greenway Kia East

Carlos Alejo | Page 22

Assistant Service Manger

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.5
287 Reviews
4.5

287 Reviews

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287 Reviews of Carlos Alejo

August 10, 2024

Dealership Rating
Employee Rating

Buen service y gran atencion. Buen lugares para las espera y Buenos emplados. Se van los nuevo modelo hermoso y me gustan mas que su primo Hyundai More

by dennisdavila.dd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio, Andres Urdaneta, Shelby Bishop, Fiyin Adeyeye, Hector Rodriguez , oludare Baloye, Hicham Belharsa, Joshua Fernandez, Mathew Westberg

Aug 12, 2024

Greenway Kia East responded

Gracias por compartir su experiencia positiva con nosotros en Greenway Kia East. Nos alegra saber que ha disfrutado del servicio y la atención, así como de nuestros nuevos modelos. Esperamos verle pronto otra vez, Dennis!

August 09, 2024

Dealership Rating
Employee Rating

Service techs ready to greet you and take vehicle for repairs or service. Dealership has comfortable clean seating area with fresh coffee available. More

by SYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2024

Greenway Kia East responded

Thank you for sharing your experience! We're glad to hear our service techs and amenities met your expectations at Greenway Kia East. We appreciate the feedback and look forward to serving you again!

August 09, 2024

Dealership Rating
Employee Rating

I love this dealership. They are always amazing. Gina goes above and beyond to satisfy the customer. More

by Guendoline Carrera.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio , Joshua Fernandez

Aug 12, 2024

Greenway Kia East responded

We are glad to hear that Gina has gone the extra mile for you. Thank you for being a valued client of Greenway Kia East!

August 09, 2024

Dealership Rating
Employee Rating

They did good work. I do wish the high dealer pricing could be lower. I get at least 30 percent lower cost from other service centers. More

by darrylad60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2024

Greenway Kia East responded

Thank you for your feedback! We're glad to hear you were satisfied with the work done at Greenway Kia East. We appreciate your input on pricing and will take it into consideration.

August 08, 2024

Dealership Rating
Employee Rating

Un servicio muy bueno, los empleados bien atentos y me explicaron todo en relación a mi auto Kia, mientas esperé, tome café y un snack,ahhh y agua. Gracias Kia East Colonial More

by porcelana1523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio, Shelby Bishop, Fiyin Adeyeye, Hector Rodriguez , Joshua Fernandez, Mathew Westberg, Juan

Aug 09, 2024

Greenway Kia East responded

Gracias por compartir su experiencia positiva con nosotros! En Greenway Kia East nos esforzamos por ofrecer un servicio de excelente calidad. Esperamos que tenga una gran semana!

August 08, 2024

Dealership Rating
Employee Rating

I brought my car on for a recall. Sat for a little over two hours and then was told they did not have a part they needed or it wasn’t working. Had to come back a second day. The peopl More

by kcw1963
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio

Aug 19, 2024

Greenway Kia East responded

Thank you for sharing your experience. We apologize for the inconvenience of having to return a second day due to the part issue, but we're glad our team was friendly and professional during your visit. If there's anything more we can do or if you have further concerns, please feel free to reach out. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 07, 2024

Dealership Rating
Employee Rating

It doesn't matter what I write about a dealership in Orlando. They're all the same. More

by Damass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Fiyin Adeyeye

Aug 19, 2024

Greenway Kia East responded

If we delivered anything less than a five-star experience then I'm very sorry. I would also like to speak with you to see what I can do to make things right. Please contact me at your earliest convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 07, 2024

Dealership Rating
Employee Rating

Didn't care about my service being so bad in the service department , very disrespectful . Didn't clean the car either. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shelby Bishop, Fiyin Adeyeye

Aug 19, 2024

Greenway Kia East responded

John, I'm truly sorry to hear about your experience. This isn't the level of service we strive for and I apologize for any disrespect or oversight in cleaning your car. Please reach out so we can address this directly. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 04, 2024

Dealership Rating
Employee Rating

Very friendly, knowledgeable and detailed. Always keep his promises and keep me updated about my car. More

by MWJUMPP69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelby Bishop, Fiyin Adeyeye, Hector Rodriguez , Joshua Fernandez, Mathew Westberg

Aug 05, 2024

Greenway Kia East responded

Thank you for sharing your experience! We're glad to hear our team at Greenway Kia East provided friendly and knowledgeable service. We appreciate your support!

August 01, 2024

Dealership Rating
Employee Rating

To be truthful I am not overly excited about this dealership. I have had some bad experiences with the system and a few of its workers. I love my car it’s a very good vehicle, BUT!! More

by NELSONEDWINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelby Bishop, Fiyin Adeyeye , Joshua Fernandez

Aug 02, 2024

Greenway Kia East responded

Nelson, we appreciate your honest feedback and are glad to hear you love your car from Greenway Kia East. I would also love the chance to discuss how we could improve for you moving forward. Please feel free to reach out at your convenience. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

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