Carlos Alejo

The main reason we chose to buy out our lease on our Kia was because of the excellent service provided by Kia east. Gina is the best! was because of the excellent service provided by Kia east. Gina is the best! More

by Hunterlauren1319 Verified Customer Verified Customer

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Gina the service manager is the best! Kia east is lucky to have her. Very kind and communication is top notch. Kia east is lucky to have her. Very kind and communication is top notch. More

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When I first purchased my car, it was working perfectly for less than 24 hours before the dashboard unexpectedly froze. I took the vehicle to Greenway Kia East, where the team promptly identified and resol for less than 24 hours before the dashboard unexpectedly froze. I took the vehicle to Greenway Kia East, where the team promptly identified and resolved the issue. During the process, some minor damage occurred to the dashboard. However, they went above and beyond to make it right by replacing the entire piece with a brand new one. I truly appreciate their outstanding service and commitment to customer satisfaction. More

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When I booked for 8:00am on Thursday and requested a shuttle I was not told the shuttles only started at 9:00am. The staff were friendly and very responsive to my requests, lowering the car to show me t shuttle I was not told the shuttles only started at 9:00am. The staff were friendly and very responsive to my requests, lowering the car to show me the state of the wipers, etc. On Friday my car started to make a loud buzzing noise I had never heard before. I suspect it may have something to do with the filter the mechanics replaced, but because I didn't know it made me very worried. I requested to be able to bring it in straight away so the mechanics could give it a quick look over and give me a definitive answer. My request was denied and I had to re-book for the following Thursday morning. I then requested that the mechanic who serviced my car could give me a quick call so he could discuss possible causes of the noise, just for my peace of mind. The person on the phone said 'Certainly" and that she had prioritised my request. No-one got back to me. Very disappointing. More

by VAIAATA Verified Customer Verified Customer

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Awesome customer service ! Every one was super nice and friendly and you could reach someone to for help at anytime Every one was super nice and friendly and you could reach someone to for help at anytime More

by alexiswhite4766 Verified Customer Verified Customer

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Always very helpful and consumer friendly 😊 Both the General Manager and Carlos were great and always make me feel I'm welcome. General Manager and Carlos were great and always make me feel I'm welcome. More

by JAMESMUNTARI83 Verified Customer Verified Customer

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Always work with me and any problem they salves it right There still no problem I can say There still no problem I can say More

by Citoeg Verified Customer Verified Customer

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Very nice staff quick and efficient they attended to all my needs and answered all my questions. my needs and answered all my questions. More

by RILEYNELSON87 Verified Customer Verified Customer

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The entire KIA team from Shelby Bishop to every sales or service person deserves a medal, service person deserves a medal, More

by FMZUELA Verified Customer Verified Customer

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Great and professional team. Son muy eficientes. Siempre salgo complacida con los servicios ofrecidos. Gracias a todos. Son muy eficientes. Siempre salgo complacida con los servicios ofrecidos. Gracias a todos. More

by Dayami Verified Customer Verified Customer

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