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Carlos Alejo
Carlos Alejo at Greenway Kia East

Carlos Alejo | Page 27

Assistant Service Manger

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.5
292 Reviews
4.5

292 Reviews

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292 Reviews of Carlos Alejo

May 31, 2024

Dealership Rating
Employee Rating

Carlos, my service advisor was fantastic as usual car was serviced in a timely manner and I would highly recommend More

by rainface104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio

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Jun 03, 2024

Greenway Kia East responded

Thanks for the recommendation! We're glad to hear Carlos provided fantastic service and that your experience at Greenway Kia East was timely. We appreciate your support!

May 30, 2024

Dealership Rating
Employee Rating

I was charged way too much for my repair and it took 4 hours for me waiting there I would never bring it back there again they were no help trying to contact my insurance company I am still working on my More

by PNESTERK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gina Carpio, Fiyinfoluwa Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

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May 31, 2024

Greenway Kia East responded

We apologize for the inconvenience and frustration you experienced with your repair. It's disappointing that we didn't meet your expectations, especially regarding communication with your insurance company. Please feel free to reach out if you'd like to discuss this further - I am always here to help. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

May 28, 2024

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Employee Rating

The process took to long. I spend 4 hours just to return my lease. Hope you can improve and speed up the service . More

by PINEROJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gina Carpio, Fiyinfoluwa Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Print
May 30, 2024

Greenway Kia East responded

I apologize for the lengthy return process you experienced. We strive to make our work as efficient as possible and will certainly take your feedback into account. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Youssef Mnassa - General Manager youssefmnassa@greenwayauto.com

May 27, 2024

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Employee Rating

They do a great job of maintaining our cars running at a reasonable price and time More

by Pjgandia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio, Fiyinfoluwa Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Print
May 28, 2024

Greenway Kia East responded

We couldn't ask for a better review of Greenway Kia East. Thanks so much!

May 25, 2024

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Employee Rating

I had to call and text the dealership several times to get my receipt for recall complete, poor customer service :( More

by DANIELONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mathew Westberg

Print
May 30, 2024

Greenway Kia East responded

Danielone, I'm sorry to hear about the trouble you had getting your receipt. We strive for better communication and service, so I apologize for any inconvenience caused. Please reach out directly if there's anything more we can do to assist you. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

May 24, 2024

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Employee Rating

I was there for service only not sales however the sales floor was very clean and attractive More

by HAL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 26, 2024

Greenway Kia East responded

We are so happy that our Greenway Kia East team earned your five stars. Thanks, Hal!

May 23, 2024

Dealership Rating
Employee Rating

Friendly, helpful, knowledgeable,. They do it exactly as asked and take great care of my vehicle. More

by PENNYSSUNFLOWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Rodriguez , oludare Baloye, Hicham Belharsa, Shelby Bishop, Salah mani

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May 24, 2024

Greenway Kia East responded

Thank you for this 5-star review of Greenway Kia East! Safe travels!

May 17, 2024

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Employee Rating

Very good attitude to the customer and fast system I will recomend that service from your staff More

by VOORHESJASON14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fiyinfoluwa Adeyeye , Joshua Fernandez

Print
May 17, 2024

Greenway Kia East responded

Thanks for your glowing review and recommendation of Greenway Kia East - we look forward to serving you for miles to come!

May 14, 2024

Dealership Rating
Employee Rating

Excellent service. Very accommodating team at the appointment center and the service center. That’s why keep going back to this location! More

by S. BARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fiyinfoluwa Adeyeye

Print
May 14, 2024

Greenway Kia East responded

We're delighted to know that our team at Greenway Kia East has been able to provide you with excellent service time and again. Thanks for your loyalty, see you next time!

May 11, 2024

Dealership Rating
Employee Rating

Fantastic service you never can go wrong with Kia East I always work with Carlos Alejo he has been there for years he is honest down to earth always willing to go above and beyond. More

by Living Life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 13, 2024

Greenway Kia East responded

We're delighted to know that you've had a fantastic experience with Carlos at Greenway Kia East! We appreciate your kind words and look forward to serving you again in the future.

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