Carlos Amezcua
Carlos Amezcua at Oakes Kia

Carlos Amezcua | Page 6

Sales Manager

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.8
308 Reviews
4.8

308 Reviews

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308 Reviews of Carlos Amezcua

May 29, 2024

Dealership Rating
Employee Rating

I don’t think the phones even work at Oakes Kia. There is absolutely zero communication after you purchase the car. I took my car in after purchasing it for a simple fix that they said would take a More

by Xxxxxxxxx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steven Carroll, Will Cleveland, Lindsey Coffey, Rachel Huff

May 30, 2024

Oakes Kia responded

I apologize for the lack of communication you've experienced. This certainly does not reflect the level of service we aim to provide. We want to make this right and ensure your car gets the attention it needs promptly. Unfortunately, I cannot locate contact information without a first and last name. If you are willing, please reach out directly so we can address this issue immediately. Thank you, Jeff Solomon - Service Director - 816-474-2900

May 29, 2024

Dealership Rating
Employee Rating

Derrick Weaver was an excellent salesman. We had a great experience with him and will highly recommend him to others. Bruce Reves was very nice to talk with. He checked on us multiple times t More

by MCIKEV06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jade Chase, Dillon Corniels, Bruce Reves, Derrick Weaver

May 29, 2024

Oakes Kia responded

Thank you for sharing your positive experience with Derrick and Bruce at Oakes Kia! We're glad to hear they provided excellent service. We appreciate the recommendation and look forward to assisting you again in the future!

May 27, 2024

Dealership Rating
Employee Rating

The sale of my truck went very smooth, it has been the after sale part that has been bad, no detail like I was told would happen before we picked it up, still waiting on my title paperwork, will be 28 day More

by Sollarsj76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bruce Reves

May 28, 2024

Oakes Kia responded

I'm glad to hear the sale went smoothly, but I apologize for the issues you're facing post-sale. We strive for thorough follow-up and it's clear we fell short here. Please reach out so we can expedite your title paperwork and address any other concerns you have. Thank you, Stephen Hill - GM/Partner | Oakes Auto Group - 816-474-2900

May 28, 2024

Sollarsj76 responded

This is ridiculous no one told till i finally get paperwork that have to have an IDOD DONE, Why was that not told to me when i got message about paperwork finally ready. Wow, then when you call the 5 to 6 phone numbers it just rings and rings half the time, then when they do answer they dont send you to the right person or department. THIS IS GREAT PLACE TILL THEY GET YOUR MONEY THEM GOOD LUCK, GETTING SERVICE AND RIGHT SERVICE FROM THEM!!!!!! THEY CAN DO BETTER!!!!!!!

May 24, 2024

Dealership Rating
Employee Rating

Lowball offer on trade-in, but the finance officer was good. The salesman Darren was kind but I asked for a hat for buying a car… He gave me someone’s sweaty shop hat. Kinda silly, but I’m a hat guy and c More

by matthew.l.messenger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darren Iverson , Lindsey Coffey

May 28, 2024

Oakes Kia responded

Thank you for your feedback. We're glad to hear the finance officer and Darren provided good service, but we apologize for the issue with the hat. We'll make sure this gets addressed so future experiences are better!

May 21, 2024

Dealership Rating
Employee Rating

Oakes Kia honored our contract for a new Sportage Hybrid even though it turned out to be a 2024 model when we ordered a 2023. Karen was super, kept us updated on order progress and ensured the vehicle tran More

by marcraig1
Recommend Dealer
Yes

Other Employees Tagged: Karen Suarez , Lindsey Coffey

May 21, 2024

Oakes Kia responded

Craig, it's great to know that Karen and the team at Oakes Kia were able to keep you updated throughout your purchase process. We're glad everything went smoothly with your new Kia Sportage Hybrid! Drive safely!

May 11, 2024

Dealership Rating
Employee Rating

I came in last Saturday not looking for a vehicle but left with a Sportage. Caleb Emejiobi was so patient as I decided which vehicle I wanted. More

by LYNSEY_RADER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Emejuobi

May 13, 2024

Oakes Kia responded

Lynsey, it's great to know that Caleb was able to assist you in finding the perfect Kia Sportage at Oakes Kia. We appreciate your feedback and hope you're enjoying your new ride!

May 09, 2024

Dealership Rating
Employee Rating

Very nice people. Was a very smooth process and i can’t thank them enough! More

by erikbrown16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Hodde, Del Shoals

May 10, 2024

Oakes Kia responded

Thank you for reviewing Oakes Kia! We appreciate your shoutout to our team!

May 08, 2024

Dealership Rating
Employee Rating

I searched nationwide for a specific type of vehicle and found one at Oakes Kia. I expected a “gotcha” experience and my defenses were up. I genuinely dislike buying vehicles. However, Carlos and Fabian mad More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dillon Corniels, Fabian Ramirez

May 08, 2024

Oakes Kia responded

Chris, it's great to know that Carlos and Fabian were able to make your car buying experience at Oakes Kia a positive one. We appreciate the recommendation!

May 02, 2024

Dealership Rating
Employee Rating

Everyone was very friendly and we did not feel pressured to buy. I would recommend Oakes to someone else in the future. More

by SHANDARELLI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darren Iverson , Dillon Corniels

May 02, 2024

Oakes Kia responded

It's great to know you felt comfortable during your visit at Oakes Kia. We appreciate the recommendation and look forward to assisting you in the future!

April 14, 2024

Dealership Rating
Employee Rating

100%…BUY NOW Every department took care of me Just the car we were looking for All Hail The Enclave More

by Boujie999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Meaghan Hill , Will Cleveland, Lindsey Coffey, Dillon Corniels, Derrick Dow, Rachel Huff, Jack Lawrence, Bruce Reves, Del Shoals

Apr 15, 2024

Oakes Kia responded

We're delighted to know that you had a great experience with every department at Oakes Kia. Enjoy your new Enclave and thank you for the glowing review!

Apr 15, 2024

Boujie999 responded

Simply the Best

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