Carlos Aquino
Carlos Aquino at Findlay Kia Las Vegas

Carlos Aquino | Page 2

Service Manager

Findlay Kia Las Vegas

5325 West Sahara Ave
Las Vegas, NV 89146

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4.0
27 Reviews
4.0

27 Reviews

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27 Reviews of Carlos Aquino

November 30, 2025

Dealership Rating
Employee Rating

I made a appointment with Lisa, she confirmed for the next day, when I arrived to see Danny I was told to come back which upset me, I asked to speak to a manager and Danny rose to the occasion. More

by CRYPTOBOOMERLV30
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Manning, Danny Salas

November 19, 2025

Dealership Rating
Employee Rating

Love the car , hate the dealer overcharge me by having finance guy sneak in $3000 service contract , the was terrible sat there and ate food while printing out documents for me to sign More

by ALAN.GLASS7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 19, 2025

Findlay Kia Las Vegas responded

Thank you for sharing your feedback. We’re very sorry to hear about your experience and the concerns regarding the $3,000 service contract added during financing. That’s not the level of transparency or professionalism we expect from our team, and we understand how frustrating that must have been. Please know we take this very seriously and would like the opportunity to review what happened and make it right. When you have a moment, we’d appreciate hearing from you so we can look into the contract details and address the concerns with the finance process. Please reach out to our new car manager Natalie C. 702-982-4536. Your satisfaction matters to us, and we want to ensure you feel confident and comfortable with your purchase moving forward.

November 06, 2025

Dealership Rating
Employee Rating

Very Satisfied Customer - All Employees were superb, had courtesy - great Ethics - dealership was clean as well as shop! More

by DARAMIKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Youngblood

October 13, 2025

Dealership Rating
Employee Rating

They don’t offer a loaner car if you have to leave your car over night for the factory recall. More

by Hamid Rahmati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Montanez , Anthony Garcia

October 12, 2025

Dealership Rating
Employee Rating

Not enough mechanics, they take forever to do simple work, over priced, its all about the money instead of customer satisfaction, almost had to wait a week and a half just to gat a diagnosea, A few mo. More

by Big D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Anthony Garcia

October 11, 2025

Dealership Rating
Employee Rating

I was in and out within a timely manner and they kept me updated on my vehicle as needed. Staff were also friendly. More

by NADJEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Youngblood, Alec Crockett , Jack Root

October 10, 2025

Dealership Rating
Employee Rating

This dealerships service department is all about money and not concerned about satisfying the customer. More

by GSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 01, 2025

Dealership Rating
Employee Rating

My salesman was Josh not Cesar and I found him to be an absolute dream. His low pressure sales impressed me. He was friendly and patient and I am happy with the deal! Would recommend to friends and family. More

by RXCHICK5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Aguilar, Alfredo Ascencio, Josh Callies, Cesar Hernandez

September 24, 2025

Dealership Rating
Employee Rating

Great job, we love this dealership and our 2017 Kia Soul. One of the best cars I have had More

by HMCUSN89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Youngblood , Anthony Belmonte

September 22, 2025

Dealership Rating
Employee Rating

Vehicle has been at dealership for 3 of the 4 last weeks. EV battery and mileage range still not resolved. More

by ureta.edgardo7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Montanez , Anthony Garcia

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