30 Reviews of Carlos Coreas
December 18, 2023
Continued Outstanding Service to me and my family for decades provided with utmost care, courteousness, warmth and courteousness. decades provided with utmost care, courteousness, warmth and courteousness. More
Other Employees Tagged: Joe Lishman
July 26, 2023
Deeply grateful for the Subaru team to service my vehicle after another driver forced me off the road into a curb, Carlos Coreas answered my call and immediately arranged an appointment and coordinated repai after another driver forced me off the road into a curb, Carlos Coreas answered my call and immediately arranged an appointment and coordinated repair and part services. Thanks to the entire Subaru team and mechanic who squeezed me in on this emergency. More
June 01, 2023
Took my car in for repair. Two things were not working air and wiper motor. At first, they wanted to charge me $194 TWICE to look at each problem. The wiper motor was loud and Two things were not working air and wiper motor. At first, they wanted to charge me $194 TWICE to look at each problem. The wiper motor was loud and slow, so there was no reason to charge me for that assessment, so I told them just to diagnose the air. He called me back with a $3600 quote. They apparently decided to check the whole car, additionally finding an “oil leak in the vacuum system.” I told him I had not seen any oil on my driveway and he said it was all internal. He said they would not even sell a car with those problems and that VW would buy it for $500 and then scrap it. I told him I was going to pick the car up. When my daughter went to pick the car up it would not start, the battery was dead; there had been no problems with the battery. She told them about the problem and they said the alternator was broken and they would need to fix it before she could drive it home. Apparently the car not starting was a small fact not noticed during the in depth diagnosis. They were then rude when the tow truck came and refused to help her move the car out of the garage. In fact the tow truck driver had to tell them, a couple of times, to move as they were standing in front of the car as as he was punching the car by himself. WE BOUGHT OUR CAR AT STOLMANS AND USED THEY SELL FOR 8-11 THOUSAND DOLLARS. When it arrived at a local garage I told him what happened and the quote and he asked if they offered to buy it for $500!! THERE WAS NO OIL LEAK. I have never felt more scammed in my life. If you have an existing warranty certainly take your car to them as there is little motivation for them to scam you. But if your car is out of warranty take your car at your own risk, buyer beware! More
Other Employees Tagged: Joe Lishman, Mike Parrelli, Victor Iglesias, Mario Baten, Sam Kang, Noemi Juarez , Do not know who I talked with
March 06, 2023
Excellent service; when it was found that extra work was needed, the situation was notified in a timely manner and effectively communicated; work was done efficiently and in a timely fashion; no/no after-ac needed, the situation was notified in a timely manner and effectively communicated; work was done efficiently and in a timely fashion; no/no after-action glitches found and no post-service adjustments have been needed. One very minor flaw in the process: the dealer's billing software still needs a bit of fine tuning. (That issue resolved expeditiously) More
April 17, 2022
I recently took my beloved Subaru STI to the Stohlman dealership, and was helped by Victor Iglesias. This is a really well run shop and Victor is exceptional, he was very clear about the repairs, provide dealership, and was helped by Victor Iglesias. This is a really well run shop and Victor is exceptional, he was very clear about the repairs, provided options and was able to help with a rental even in these times. I so highly recommend this place and Victor. More
Other Employees Tagged: Victor Iglesias
September 24, 2020
Set an appointment for a little service. Took our much loved Subaru in. Grabbed one of their bikes, just like I've heard advertised on the radio and rode the trail. When I got back my vehicle was ready loved Subaru in. Grabbed one of their bikes, just like I've heard advertised on the radio and rode the trail. When I got back my vehicle was ready to go. It was the easiest service I've ever gotten at any dealership. I can't remember specifically who I worked with so I'm giving everyone high marks. Thanks More
Other Employees Tagged: Joe Lishman, Mike Parrelli, Victor Iglesias, Mario Baten , Bobby Scalise, James Sin
March 16, 2017
Purchase and Post-purchase Experience. Obtaining best available purchase price needs improvement/simplification - too many layers of sales/management personnel involved in arriving at an ac Obtaining best available purchase price needs improvement/simplification - too many layers of sales/management personnel involved in arriving at an acceptable deal. Sales associate friendly and eager to please, but lacking overall knowledge of product and at times a bit "too chatty". Follow-up "Love-Encore" visit, provided by Ren Abutin, was extremely helpful and very professional. More
Other Employees Tagged: Ren Abutin, Ryan Jones, Eli Mel