Carlos Coreas | Page 2

Deeply grateful for the Subaru team to service my vehicle after another driver forced me off the road into a curb, Carlos Coreas answered my call and immediately arranged an appointment and coordinated repai after another driver forced me off the road into a curb, Carlos Coreas answered my call and immediately arranged an appointment and coordinated repair and part services. Thanks to the entire Subaru team and mechanic who squeezed me in on this emergency. More

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Took my car in for repair. Two things were not working air and wiper motor. At first, they wanted to charge me $194 TWICE to look at each problem. The wiper motor was loud and Two things were not working air and wiper motor. At first, they wanted to charge me $194 TWICE to look at each problem. The wiper motor was loud and slow, so there was no reason to charge me for that assessment, so I told them just to diagnose the air. He called me back with a $3600 quote. They apparently decided to check the whole car, additionally finding an “oil leak in the vacuum system.” I told him I had not seen any oil on my driveway and he said it was all internal. He said they would not even sell a car with those problems and that VW would buy it for $500 and then scrap it. I told him I was going to pick the car up. When my daughter went to pick the car up it would not start, the battery was dead; there had been no problems with the battery. She told them about the problem and they said the alternator was broken and they would need to fix it before she could drive it home. Apparently the car not starting was a small fact not noticed during the in depth diagnosis. They were then rude when the tow truck came and refused to help her move the car out of the garage. In fact the tow truck driver had to tell them, a couple of times, to move as they were standing in front of the car as as he was punching the car by himself. WE BOUGHT OUR CAR AT STOLMANS AND USED THEY SELL FOR 8-11 THOUSAND DOLLARS. When it arrived at a local garage I told him what happened and the quote and he asked if they offered to buy it for $500!! THERE WAS NO OIL LEAK. I have never felt more scammed in my life. If you have an existing warranty certainly take your car to them as there is little motivation for them to scam you. But if your car is out of warranty take your car at your own risk, buyer beware! More

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Carlos has always been courteous, professional and delivers as promised. It’s a pleasure dealing with him. Thank you! delivers as promised. It’s a pleasure dealing with him. Thank you! More

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Excellent service; when it was found that extra work was needed, the situation was notified in a timely manner and effectively communicated; work was done efficiently and in a timely fashion; no/no after-ac needed, the situation was notified in a timely manner and effectively communicated; work was done efficiently and in a timely fashion; no/no after-action glitches found and no post-service adjustments have been needed. One very minor flaw in the process: the dealer's billing software still needs a bit of fine tuning. (That issue resolved expeditiously) More

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I recently took my beloved Subaru STI to the Stohlman dealership, and was helped by Victor Iglesias. This is a really well run shop and Victor is exceptional, he was very clear about the repairs, provide dealership, and was helped by Victor Iglesias. This is a really well run shop and Victor is exceptional, he was very clear about the repairs, provided options and was able to help with a rental even in these times. I so highly recommend this place and Victor. More

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Set an appointment for a little service. Took our much loved Subaru in. Grabbed one of their bikes, just like I've heard advertised on the radio and rode the trail. When I got back my vehicle was ready loved Subaru in. Grabbed one of their bikes, just like I've heard advertised on the radio and rode the trail. When I got back my vehicle was ready to go. It was the easiest service I've ever gotten at any dealership. I can't remember specifically who I worked with so I'm giving everyone high marks. Thanks More

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Purchase and Post-purchase Experience. Obtaining best available purchase price needs improvement/simplification - too many layers of sales/management personnel involved in arriving at an ac Obtaining best available purchase price needs improvement/simplification - too many layers of sales/management personnel involved in arriving at an acceptable deal. Sales associate friendly and eager to please, but lacking overall knowledge of product and at times a bit "too chatty". Follow-up "Love-Encore" visit, provided by Ren Abutin, was extremely helpful and very professional. More

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No hassle I told Julio what I wanted and he delivered it at the appointed time. Although my Legacy 2.5 Turbo is gone, I am enjoying my new WRX 6 speed manual Tu I told Julio what I wanted and he delivered it at the appointed time. Although my Legacy 2.5 Turbo is gone, I am enjoying my new WRX 6 speed manual Turbo! More

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Great Experience with Two Subaru Purchases I am on my second Subaru from Stohlman Subaru. I have had the cars serviced there, used their shuttle to get to work, everything made easy. Carroll P I am on my second Subaru from Stohlman Subaru. I have had the cars serviced there, used their shuttle to get to work, everything made easy. Carroll Prince is the man to see for any vehicle you want - very nice, low key, no pressure to do anything. Just go for a ride - try out the cars, and get on with your life. More

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Kudos and thanks to Neils Ribeiro I would like to give a shout-out to Neils Ribeiro for his help in my purchase of my 2016 Subaru Outback. About a month before I was sure I wanted a ne I would like to give a shout-out to Neils Ribeiro for his help in my purchase of my 2016 Subaru Outback. About a month before I was sure I wanted a new car, I dropped in to the Stohlman showroom. Neils was at his desk and noticed me looking closely at the Outback on the floor. He came over and kindly offered answers to my questions but did not pressure me at all regarding buying. When I came back a month later to actually buy an Outback, I asked for Neils. He was there and was extremely helpful in facilitating the search for the car I loved (which was no longer in their on-site inventory). The sales process was very smooth, and after the car was brought in from off-site inventory, Neils was so pleasantly helpful and patient in providing me a tutorial in how to use the myriad of features at the dashboard. I hope Neils is still there in 10 years when I go back to buy my next Outback! More

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