Carlos Gonzalez Jr

Justin Russell, Schell Tingley, and Andrew Springer should be in prison for Fraud and after we are done I hope so.. This is the third time Corwin Ford Reno has tried to xxxx us over. The first was be should be in prison for Fraud and after we are done I hope so.. This is the third time Corwin Ford Reno has tried to xxxx us over. The first was being overcharged for the batteries on our 2017 F-350 Lariat which after running that issue up the flag pull I was refunded $223. The second was selling us a 2021 Explorer that had multiple safety issues which they would NOT fix unless we paid $100 deductible even though we had the extended warranty that covered everything bumper to bumper( then ended up taking the Explorer back and without checking it we watched them slap a sticker on the window and online for sale!) The third time was on our Subaru, which they gave us for the Explorer. They have been the only place we have taken it for scheduled maintenance in 1.5 years, 12,000 miles. Supposedly they ran a 172 point inspection over it before we took possession, then another 172 point inspection again a year later but this time they opened up the rear differential and transmission and stated the fluid needs to be changed for $900 and the battery needed to be replaced for $200. Subaru service manual states that the transmission/diff fluid is recommended at 30,000 miles with ONLY with Genuine Subaru CVT fluid only -- either Subaru NS-2 or the newer Subaru CVT Fluid (NS-3) depending on the model year. Never use generic ATF, universal CVT fluid, or any aftermarket substitute. The Lineartronic CVT's steel chain and pulley system requires a specific fluid formulation that generic products do not reliably provide. The battery should have been load tested before we took delivery of the vehicle, which it was not, and again at the last oil change, which it was not because we keep ALL of the maintenance documentation(comes with pictures and video). They were given the opportunity to right this wrong and replace what they recommended or put us into another vehicle free of charge(Subaru of America, in writing, will give us $18,700 for our Ascent, Corwin Ford Reno, $13,400. This dealership has a repeat reputation, not from just us but many others, of habitual fraud. Customer beware! More

Print

great place to buy a vehicle from carlos sr and jr. These guys are great These guys are great More

Print

Had the most AMAZING experience at Corwin Ford Reno with Cj. He got me my dream bronco and was very respectful and puts lots of effort and time in making sure I was taken care of. Will be buying again from Cj. He got me my dream bronco and was very respectful and puts lots of effort and time in making sure I was taken care of. Will be buying again from him. More

Print

Carlos was very helpful and responded very quickly to texts. He made it quick and easy to show up, buy the truck, and leave. texts. He made it quick and easy to show up, buy the truck, and leave. More

Print

CARLOS GONZALES JR&SR. made purchasing my car easy and fast, took care all the small detail I would have never thought of. Wonderful experience thank you made purchasing my car easy and fast, took care all the small detail I would have never thought of. Wonderful experience thank you More

Print

I bought my F150 from out of state and did the deal and my trade-in, all over the phone/text/email, and they made it easy and fast! CJ took great care of me, I was in and out with my new truck in 2 hours my trade-in, all over the phone/text/email, and they made it easy and fast! CJ took great care of me, I was in and out with my new truck in 2 hours and back on the road! Great service and a happy customer here! More

Print

Excellent to work with. Did what they said, in a very timely fashion. Would definitely buy from Corwin reno again Did what they said, in a very timely fashion. Would definitely buy from Corwin reno again More

Print

Carlos and Christian were incredibly helpful and very fun and friendly .the trade in process was very smooth . and friendly .the trade in process was very smooth . More

Print

Carlos jr. was great he did everything he said he would do. The only thing that makes him look bad is whoever set up the rust clean up picked a bad company. was great he did everything he said he would do. The only thing that makes him look bad is whoever set up the rust clean up picked a bad company. They did a very bad job. Looks like they did nothing. I would like the name of that company so I can review them. Annie was great. Nice offices!! More

Print

Excellent staff who helped me purchase the truck I’ve been looking for! Thanks team! been looking for! Thanks team! More

Print