Carlos Hernandez
Carlos Hernandez at Volkswagen of Ocala

Carlos Hernandez | Page 3

Sales Associate

Volkswagen of Ocala

5135 SW College Rd
Ocala, FL 34474

Contact Me
5.0
182 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

35 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

5.0

182 Reviews

Write a Review

182 Reviews of Carlos Hernandez

August 14, 2025

Dealership Rating
Employee Rating

Good and fast service! Dealership gave me a great deal for my fiancé new car she can’t be more happy with her new car. More

by Josephperez198
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hudson

Aug 18, 2025

Volkswagen of Ocala responded

Thank you for the kind words! We're thrilled to hear you had a great experience and that your fiancé is loving her new car. It was our pleasure to help you find the perfect deal. Wishing you both many happy miles ahead!

July 27, 2025

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They were so very kind! This was my first car buying experience and one of the best to say the least! Everyone was attentive and really payed attention to what I wanted in a More

by Sierra.cook00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hudson , Matthew Hartge

Jul 28, 2025

Volkswagen of Ocala responded

Thank you so much for your kind words! We're truly honored to have been a part of your first car-buying experience and thrilled to hear it was such a positive one. Carlos and the rest of our team take great pride in listening to our customers and making sure they feel supported every step of the way. We're so glad you found the perfect vehicle, and we look forward to serving you for many years to come. Welcome to the Volkswagen family!

July 12, 2025

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I want to start off by saying, thank you again. I also want to say thank you to Carlos. For going above and beyond and extending his time in order to help me get a car that was much needed. Thank y More

by Iman8869
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Girton, Anthony Colon, Bobby Watts , Matthew Hartge, Robert Oconnell, Gabrielle

Jul 15, 2025

Volkswagen of Ocala responded

Thank you so much for the kind words! We're thrilled Carlos was able to help you find the right car and make the experience so smooth. It means a lot to know you and your daughter felt comfortable — and yes, that coffee machine is a fan favorite! We're grateful you chose Volkswagen of Ocala and look forward to seeing you again!

June 27, 2025

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Mr. Carlos Hernández was very professional with his attitude towards the deal and knowledgeable about the 2025 VW Jetta Sport. Volkswagen of Ocala is highly recommended to anyone looking for a new or u More

by 1987GNX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Schlenker, Michele Biros, Christopher Hudson, Bobby Watts, Ricky Vallejos , Matthew Hartge, Sales Manager TJ. Mrs. Awilda Hernandez.

Jun 30, 2025

Volkswagen of Ocala responded

Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Carlos provided you with a professional and knowledgeable experience with your 2025 VW Jetta Sport. We truly appreciate your recommendation and are glad you had a great experience with both our sales and service teams. A special thanks for recognizing Danny Schlenker and the outstanding work of our service department. We’re grateful for your business and look forward to serving you again in the future!

June 25, 2025

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The service Carlos provided was wonderful. He understood our needs, and we were able to get the car we wanted. Thanks to the entire Ocala Volkswagen team! More

by Angélica Quintero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hudson, Bobby Watts , Matthew Hartge, TJ Richmond

Jun 25, 2025

Volkswagen of Ocala responded

Thank you so much for your kind words! We're thrilled to hear that Carlos provided you with excellent service and that you found the perfect car. Your satisfaction means a lot to Carlos and the entire team. We truly appreciate your support and look forward to serving you again in the future!

June 05, 2025

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I was treated with Great professionalism, they were sure I was comfortable with my car option. Very knowledgeable about the business which make it easier to finalized the decision. Always fair with pricin More

by Raulvillanueva67
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 06, 2025

Volkswagen of Ocala responded

Thank you for the great review! We're so glad to hear that you felt comfortable and well taken care of throughout your experience. Carlos and the team work hard to make the process smooth, informative, and fair, so it's fantastic to know that came through. We truly appreciate your recommendation and look forward to helping you again in the future!

May 30, 2025

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Carlos was very professional and was awesome at helping me choose my first vehicle. Carlos has helped my family and I on several different occasions with car sales and we will continue going to Carlos at V More

by aydcour7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Hartge

Jun 02, 2025

Volkswagen of Ocala responded

Thank you for your amazing review! We're so glad to hear that Carlos made your first vehicle purchase a great experience. It means a lot to us that you and your family continue to trust him and our team at Volkswagen of Ocala. We'll be sure to pass along your kind words to Carlos—he’ll be thrilled to know he’s made a lasting impression. We truly appreciate your loyalty and look forward to assisting you again in the future!

March 23, 2025

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Process was real quick from beginning to end! Eric also was very understanding from the issue we had and he came through to try to help us out!!! T.j from finance paper was smooth and explain eve More

by Jackie
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Fabio Lozano , Eric Henderson

Mar 24, 2025

Volkswagen of Ocala responded

Thank you for taking the time to share your experience! We're glad to hear that the process was quick and that Eric was able to help with the issue you faced. It's also great to know that T.J. made the finance paperwork smooth and clear for you. We truly appreciate your feedback and are happy we could provide a positive experience. If you need anything else, don’t hesitate to reach out—enjoy your new vehicle!

February 18, 2025

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Excellent service and professionalism from all of the employees involved with my lease. And specifically to Carlos Hernandez for making the best deal for me. I highly recommend VW of Ocala for your new o More

by 1987GNX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michele Biros, Christopher Hudson, Bobby Watts , Awilda Hernandez, TJ, Danny Schlenker.

Feb 19, 2025

Volkswagen of Ocala responded

Thank you so much for your kind words and wonderful review! We're thrilled to hear that you had a positive experience with our team at VW of Ocala. We'll be sure to pass along your appreciation to Carlos and the entire staff. Thank you again for your recommendation, and we look forward to serving you again in the future! Safe travels in your new vehicle!

February 01, 2025

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VW of Ocala is the best, they are all friendly no pressure to purchase and look out for the customer. Carlos, Veno and TJ were awesome to work with I highly recommend VW of Ocala for your next vehicl More

by wynettejonas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Peralta, Ivo Stuller

Feb 03, 2025

Volkswagen of Ocala responded

Thank you so much for sharing your experience! We're thrilled to hear that Carlos, Veno, and TJ took great care of you and made the process easy and enjoyable. We truly appreciate your recommendation and look forward to helping you with your next vehicle. 😊 Enjoy your new ride!

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