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Carlos Hernandez
Carlos Hernandez at Volkswagen of Ocala

Carlos Hernandez | Page 6

Sales Associate

Volkswagen of Ocala

5135 SW College Rd
Ocala, FL 34474

Contact Me
5.0
182 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

35 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

5.0

182 Reviews

Write a Review

182 Reviews of Carlos Hernandez

June 13, 2024

Dealership Rating
Employee Rating

Best dealership I have ever used and that is a 50 plus year span.Clean, neat ,orderly. More

by Dcorno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Schlenker, Fez Fuentes

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Jun 21, 2024

Volkswagen of Ocala responded

Thank you for your wonderful feedback! We're honored to be your top choice after so many years. We appreciate your support and look forward to serving you again!

June 06, 2024

Dealership Rating
Employee Rating

it was an easy and awesome experience, 10 out of 10 . the employee are very curious and professional and made sure I was taken care off and updated through every step of the process More

by mlop0880
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Vallejos

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Jun 11, 2024

Volkswagen of Ocala responded

It's fantastic to hear that you had such an easy and awesome experience! A 10 out of 10 rating speaks volumes. It's clear that our team went above and beyond to ensure your satisfaction, being both courteous and professional. Keeping you informed and updated throughout every step of the process is a great example of their dedication to excellent service. Here's to more positive experiences like this in the future!

May 25, 2024

Dealership Rating
Employee Rating

Carlos was awesome, id recommended him to anyone I know. Take care of his customers and just a overall awesome person. More

by fmoralesdejesus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 31, 2024

Volkswagen of Ocala responded

Thank you for your fantastic review! We're thrilled to hear that Carlos provided such excellent service. Your recommendation means a lot to us, and we'll be sure to let Carlos know about your kind words. We look forward to serving you again!

May 16, 2024

Dealership Rating
Employee Rating

Excellent service I got a problem with the air conditioning give me and appointment fixed the same day.nice and clean place More

by lizette_13pr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricky Vallejos

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May 17, 2024

Volkswagen of Ocala responded

Thank you for your review! We're glad we could quickly resolve your air conditioning issue and that you found our facility nice and clean. We appreciate your feedback and look forward to assisting you again!

May 16, 2024

Dealership Rating
Employee Rating

The dealership, looked nice and cleaned. It was easy to find. And Carlos is a great salesman. More

by tmelvin1998
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 17, 2024

Volkswagen of Ocala responded

Thank you for your feedback. We're glad to hear you found our dealership clean and easy to find, and that Carlos provided great service. We strive for excellence and would love to know how we can improve to make your next visit a five-star experience.

May 08, 2024

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Employee Rating

Sean really worked hard for me to find the best deal that fit my life and my budget and I greatly appreciate it I got a great car and the dealership was beautiful so everything worked out great More

by pisswarmgingerale101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Girton, Anthony Colon, David Peralta , Connor Eastin, Eric Henderson, Sayde Nixon, Cecili Ortiz, James Rubio

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May 10, 2024

Volkswagen of Ocala responded

Thank you for sharing your experience with us! We're thrilled to hear that Shawn worked hard to find the best deal that fit your life and budget. It's fantastic to know that you got a great car and that everything worked out smoothly. We take pride in providing excellent service and ensuring our customers find the perfect fit. If you ever need anything else or have any questions, please don't hesitate to reach out. Enjoy your new car, and thank you for choosing us!

April 28, 2024

Dealership Rating
Employee Rating

This is the second time I have bought a vehicle from Volkswagen of Ocala and the Customer Service was outstanding. I am happy with my purchase and Carlos Hernandez was outstanding as my salesman he wen More

by tab9351
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hudson

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May 08, 2024

Volkswagen of Ocala responded

Congratulations on your new Volkswagen! We are so glad you enjoyed working with Carlos, it was a pleasure getting to know you and helping you find the perfect vehicle. Thank you so much for 5 stars!

April 20, 2024

Dealership Rating
Employee Rating

Great experience and super easy! I found the vehicle I wanted online, went in to test drive it and everything else was super smooth! I was in and out in just a few hours— no waiting More

by Rachelle Maggard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michele Biros, David Peralta , Dominick Ferrara

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Apr 23, 2024

Volkswagen of Ocala responded

We are so glad Carlos could help make your experience enjoyable and smooth. It was a pleasure working with you, we look forward to your next visit!

April 19, 2024

Dealership Rating
Employee Rating

I appreciate Carlos Hernandez in helping me get a car so I can be able to go to work More

by reyreyes777
Recommend Dealer
Yes
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Apr 22, 2024

Volkswagen of Ocala responded

We are so glad Carlos was a help to you, thank you so much for the 5 star review.

April 18, 2024

Dealership Rating
Employee Rating

Carlos was exceptional. Very nice, very helpful very patient very understanding. I highly recommend him More

by tewksbury68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Watts

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Apr 22, 2024

Volkswagen of Ocala responded

Congratulations on your new vehicle! We are so glad you found what you were looking for and enjoyed working with Carlos. Thank you so much for the 5 stars!

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