Carlos Hernandez
Carlos Hernandez at Volkswagen of Ocala

Carlos Hernandez | Page 5

Sales Associate

Volkswagen of Ocala

5135 SW College Rd
Ocala, FL 34474

Contact Me
5.0
182 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

35 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

5.0

182 Reviews

Write a Review

182 Reviews of Carlos Hernandez

October 07, 2024

Dealership Rating
Employee Rating

Family has purchased 4 cars with VW of Ocala and Carlos has been the best help every time! He is 110% there to help you and keeps your best interest at heart. Maintains a positive attitude and makes sure y More

by Juliana Torres
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2024

Volkswagen of Ocala responded

Thank you for your wonderful review! We're thrilled to hear that Carlos has consistently provided you with exceptional service over the years. It's also great to know that David was helpful in setting up your new car. We appreciate your loyalty and are always here to ensure you have the best experience possible. Enjoy your new Volkswagen!

October 06, 2024

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Employee Rating

I'm very happy and grateful with my purchase, especially because of Carlos, who was very friendly and met all my needs. More

by Valeria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2024

Volkswagen of Ocala responded

Thank you for sharing your experience! We're delighted to hear that Carlos provided you with such friendly and attentive service. Enjoy your new purchase, and if you need anything in the future, don't hesitate to reach out!

September 22, 2024

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Employee Rating

Wonderful experience! I would buy here again. They made it very easy! Nice staff. I Iove my new VW! More

by Elizabeth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric

Sep 23, 2024

Volkswagen of Ocala responded

Thank you for your lovely review! We’re so happy to hear that you had a wonderful experience with us and that you love your new VW! Our team strives to make the buying process as easy as possible, and your kind words mean a lot. We look forward to seeing you again in the future! Enjoy your new ride!

September 21, 2024

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Employee Rating

Excellent customer service and seamless purchasing processes. Carlos went above and beyond to make sure I felt right at home during my visit! More

by Braydfnc1776
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 23, 2024

Volkswagen of Ocala responded

Thank you for your fantastic feedback! We're thrilled to hear that you experienced excellent customer service and a smooth purchasing process. Carlos is a true asset to our team, and we’re glad he made you feel at home. We appreciate your support and look forward to assisting you again in the future!

September 13, 2024

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Employee Rating

Since we arrived they treated us very well. They gave us water, coffee, food, they made me and my husband feel very good. Carlos gave us an excellent price and I got my car. We left happy. If y More

by ChaconFlores
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Girton, Anthony Colon, David Peralta, Fez Fuentes , Caleb Garcia, Eric Henderson, Tyler Lein, Cecili Ortiz, James Rubio

Sep 23, 2024

Volkswagen of Ocala responded

Thank you for your wonderful review! We’re so glad to hear that you and your husband felt well taken care of during your visit. It’s great to know that Carlos provided you with an excellent price and contributed to your happy experience. Your recommendation means the world to us, and we truly appreciate the review! We look forward to seeing you again soon. Enjoy your new car!

September 11, 2024

Dealership Rating
Employee Rating

Paul, Chris , TJ, and Eric were very helpful and made us a good deal on our Atlas. 2nd purchase and equally satisfied with both experiences. Thank you! More

by shawnasc3@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hudson , Eric Henderson, Paul & TJ

Sep 12, 2024

Volkswagen of Ocala responded

Thank you for your wonderful review! We’re thrilled to hear that Paul, Chris, TJ, and Eric were able to assist you and make a great deal on your Atlas. It’s fantastic to know that your second purchase was just as satisfying as the first. We truly appreciate your continued trust in us and look forward to serving you again in the future. Thank you for choosing us once more!

September 07, 2024

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Employee Rating

We let Carlos know what we need it and he make it work we got the best treatment and the right car proses was fast too if we have car needs we will go to him and recommend to everyone More

by daniboydk10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2024

Volkswagen of Ocala responded

Thank you for sharing your experience! We are delighted to hear that Carlos was able to meet your needs and provide excellent service. It's great to know that you found the process fast and efficient. We truly appreciate your recommendation and look forward to assisting you with any future car needs. Thanks again for your trust and support!

September 05, 2024

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Employee Rating

Carlos is a great salesperson to work with when buying a car at Volkswagon of Ocala. He was a fabulous host and assisted us with the purchase of our beautiful BMW 430i convertible. The car looks beautiful More

by milliekeyser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hudson

Sep 09, 2024

Volkswagen of Ocala responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Carlos and that you're enjoying your beautiful car. If you ever need anything in the future, please don’t hesitate to reach out. Enjoy every moment behind the wheel of your new car!

August 06, 2024

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Employee Rating

My sales rep Carlos was awesome. He was informative and made the process very easy. More

by paulhampton1975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 12, 2024

Volkswagen of Ocala responded

Thank you for the great feedback! We’re thrilled to hear that Carlos provided you with excellent service and made the process easy and informative. We’ll be sure to pass along your kind words to him. If you have any more questions or need further assistance, don’t hesitate to reach out. We look forward to helping you again in the future!

July 05, 2024

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Employee Rating

2nd car I’ve bought from VW of Ocala. Love working with this dealership and taking my cars for service there. Thanks Carlos and TJ and Caleb More

by Casey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hudson , Caleb Garcia, TJ Richmond

Jul 08, 2024

Volkswagen of Ocala responded

Thank you for your loyalty and for choosing VW of Ocala once again! We're thrilled that you love working with our dealership and trust us with both your vehicle purchases and service needs. Carlos, TJ, and Caleb are grateful for your appreciation. We look forward to continuing to provide you with excellent service and being there for your automotive needs in the future.

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