Carlos Hernandez
Carlos Hernandez at Gosch Hyundai
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Carlos Hernandez | Page 15

Service Advisor

Gosch Hyundai

100 Carriage Cir
Hemet, CA 92545

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4.8
149 Reviews
4.8

149 Reviews

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149 Reviews of Carlos Hernandez

August 25, 2022

Dealership Rating
Employee Rating

Service writers are great. Car came back from service with waterspots all around the vehicle More

by Kevin.zilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2022

Gosch Hyundai responded

Kevin, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kory Foster Service Manager kfoster@goschmail.com

August 23, 2022

Dealership Rating
Employee Rating

Awesome service all the way around! My service writer Carlos went above and beyond. Thankful for the clear, informative and helpful service! I will be returning for sure! More

by kenlisa.durant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank in sales was awesome and ERAC as always provided exceptional customer service.

Aug 24, 2022

Gosch Hyundai responded

It's great to hear that Carlos was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Hyundai! Kory Foster Service Manager kfoster@goschmail.com

August 13, 2022

Dealership Rating
Employee Rating

I was a little unhappy this time due to the fact that my paperwork said that my tires were set at 35 psi and I know for a fact that they were not aired up so that leaves me wondering if they were even rotat More

by sporty995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Burcroff

Aug 18, 2022

Gosch Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Patrick Gosch General Manager pgosch@goschmail.com

August 05, 2022

Dealership Rating
Employee Rating

Our service writer was very helpful and friendly. Our car was fixed on time and was clean . More

by danverplank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Daniel Gutierrez

Aug 08, 2022

Gosch Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Kory Foster Service Manager kfoster@goschmail.com

August 01, 2022

Dealership Rating
Employee Rating

Really appreciate what the team did for me at my last visit. They were booked two weeks out and still let me drop off my vehicle and they did set the expectations for the time frame of the repair. Not on More

by monteb9511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2022

Gosch Hyundai responded

Thank you for choosing Gosch Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kory Foster Service Manager kfoster@goschmail.com

July 26, 2022

Dealership Rating
Employee Rating

Once again the Hyundai service team , took care my car , Thank you ,Johnson family , for the hard work More

by israel.johnson461
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2022

Gosch Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Hyundai. Kory Foster Service Manager kfoster@goschmail.com

July 21, 2022

Dealership Rating
Employee Rating

The service people were very professional, friendly and helpful. I think it is stupid I have to write 15 words when 9 will do. More

by efletcher54
Customer Service
Friendliness
Recommend Dealer
Yes
Jul 21, 2022

Gosch Hyundai responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Carlos delivered such a great experience! Kory Foster Service Manager kfoster@goschmail.com

July 21, 2022

Dealership Rating
Employee Rating

Very friendly staff, easy to make appointments, and the service is pretty fast for the most part. More

by jennylynn8906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2022

Gosch Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kory Foster Service Manager kfoster@goschmail.com

July 12, 2022

Dealership Rating
Employee Rating

Staff is always courteous and professional. Quick check in process and they try to get your service completed as quick as possible when waiting. More

by Dmahealani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2022

Gosch Hyundai responded

Thanks for sharing your thoughts about your experience with Gosch Hyundai. We appreciate your business and hope to see you again soon! Kory Foster Service Manager kfoster@goschmail.com

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