Stephan is really great at what he does, I went into
Honda needing an oil change and Stephan helped me walk out with a brand new upgraded version of my car at a way lower interest rate then I previously
Honda needing an oil change and Stephan helped me walk out with a brand new upgraded version of my car at a way lower interest rate then I previously had. To top everything else off his customer service skills were amazing he was so patient and answered every question I had with a lot of enthusiasm. Definitely a customer for life, thank you
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by Shay
Nothing but a big help.
He was kind, understanding, and a great communicator. He not only explained what services were done, but explained the reasonings behind his suggesti
He was kind, understanding, and a great communicator. He not only explained what services were done, but explained the reasonings behind his suggestions on why the parts needed to be fixed (the necessary fixes were already things I knew needed to be fixed-- so no, he was not trying to rack up my bill).
Overall, he was great, and very knowledgable about Honda's. Very personable; I would recommend going strictly to him if you are in need of support.
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by Honda Client
I trust Manly Honda and the service advisors.
I feel like they treat me as a valued customer.
I feel like they treat me as a valued customer.
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by Vincent
Verified Customer
Verified Customer
Other Employees Tagged:
Carlos Martinez
service was great and Carlos was very helpful and his
experience showed very nice dealership and great customer service
experience showed very nice dealership and great customer service
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by torresc.707
Verified Customer
Verified Customer
Other Employees Tagged:
Carlos Martinez
Except for the phone system where no one called me back
initially when I finally spoke to a human all went very well.
initially when I finally spoke to a human all went very well.
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by FCRACCDF
Verified Customer
Verified Customer
Other Employees Tagged:
Carlos Martinez
Smooth and efficient Nice facility.
Good personnel. Fast service available on Saturday Nothing to add
Good personnel. Fast service available on Saturday Nothing to add
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by DEBORAHWACHTER
Verified Customer
Verified Customer
Other Employees Tagged:
Carlos Martinez
Poor communication.
My car was in the shop for almost 2 months. Need better communication
My car was in the shop for almost 2 months. Need better communication
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by JANDUARTE
Verified Customer
Verified Customer
Other Employees Tagged:
Carlos Martinez
Fixed my issue They listened and fixed my issue with my
car They listened and fixed my issue with my car and made me feel like they listened
car They listened and fixed my issue with my car and made me feel like they listened
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by lauren31
Verified Customer
Verified Customer
Other Employees Tagged:
Carlos Martinez
very good no cpmplains happy satisfecho y espero regresar
muy pronto gracias y jose del servicio muy profecional
muy pronto gracias y jose del servicio muy profecional
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by SAMUEL.TORRES98
Verified Customer
Verified Customer
Other Employees Tagged:
Carlos Martinez
Bad Bad, no one has helped me get my car fixed They just
pass the buck
pass the buck
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by Twister
Verified Customer
Verified Customer
Other Employees Tagged:
Carlos Martinez
Jan 18, 2024 -
Manly Honda responded
Hi Twister,
My name is Jose Rocha, customer experience manager, and I apologize that we did not provide a five-star experience nor help facilitate the repair of your vehicle. That is not tolerated.
I am not able to find a profile with Twister. Can I please get the phone number we use to access your service profile?
I can be reached at 707-535-1163 or email: jrocha@manlyauto.com
Hope to help ASAP
Best, your Manly Honda