Carlos Mendoza | Page 51

I always bring my jeeps for service at this dealership. The service department is first class The service department is first class More

by WTMATTINGLY Verified Customer Verified Customer

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The wait and lack of communication was somewhat troubling. However they did recognize their mistake and did address it. The issue with my car seems to have been resolved. . troubling. However they did recognize their mistake and did address it. The issue with my car seems to have been resolved. . More

by wblythe0 Verified Customer Verified Customer

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Carlos Mendoza had us in and out in a timely manner. He went over what was done to our car and made sure we understood. He went over what was done to our car and made sure we understood. More

by BRENDALDYLK Verified Customer Verified Customer

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No problems anywhere, very good service. Everyone I worked with was very nice and friendly. Everyone I worked with was very nice and friendly. More

by emay8745 Verified Customer Verified Customer

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Carlos was very courteous and and thorough and explained everything to me. They took videos of the inspection of my car and then went over it with me. The service department was very busy but Carlos kept everything to me. They took videos of the inspection of my car and then went over it with me. The service department was very busy but Carlos kept me updated frequently. The person in the driveway was also very nice and kept reassuring me that someone would be with me as I didn't have an appointment. More

by BOND4007 Verified Customer Verified Customer

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Carlos was great! ! He was helpful, Honest and made me feel like a very valued customer. The service was done quickly and professionally. I especially like the video ! He was helpful, Honest and made me feel like a very valued customer. The service was done quickly and professionally. I especially like the video that showed me the work the technician was preforming.. More

by sylrossi Verified Customer Verified Customer

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Everything went as well as it always dose. One thing is needed and that is a soda dispenser that has cold sodas or a fountain dispenser. One thing is needed and that is a soda dispenser that has cold sodas or a fountain dispenser. More

by HDMANWILL Verified Customer Verified Customer

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Carlos had me signed in at my appointment time and explained what would be done. A video was sent shouwing what was going on with the car with some recommendations. Carlos verified what I wanted to ad explained what would be done. A video was sent shouwing what was going on with the car with some recommendations. Carlos verified what I wanted to add to the service and returned when it was completed. I have to wait for some answer to a question from corporate and will return when the answer is provided. I was not happy adding the markup to be paid because of a credit card. I should have been made aware of that when I made the appointment so I could bring cash or check. More

by bifulco2 Verified Customer Verified Customer

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The sales person went through my glove box to find out how much I paid for my jeep. Very dishonest sales person. Said he was looking for the vin #, which is on the dash. Crooked people there. I mentioned how much I paid for my jeep. Very dishonest sales person. Said he was looking for the vin #, which is on the dash. Crooked people there. I mentioned it to the service manager and he didn’t care. I will not go back. More

by penelson25 Verified Customer Verified Customer

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Even though the appointment took longer than I would have liked, everyone I dealt with was professional and kept me up to date liked, everyone I dealt with was professional and kept me up to date More

by CML1217 Verified Customer Verified Customer

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