Carlos Mendoza | Page 50

Our appreciation, gratitude and thanks to Carlos Mendoza for for taking care of my wife vehicle even when he had a family emergency in partnership with Kobe Hiltz who was able to fix door handle and batter for for taking care of my wife vehicle even when he had a family emergency in partnership with Kobe Hiltz who was able to fix door handle and battery both did a great job on communication, service, recommendations and solutions! Thank you both ! Melvin & Brigitte More

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Great place to have our truck serviced. I would not take to any other service department. I would not take to any other service department. More

by Steve56 Verified Customer Verified Customer

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Had issues with battery after getting simple oil change. The battery was drained and now have check engine light on. Do not feel comfortable bringing back. Even though I have free oil changes left. The battery was drained and now have check engine light on. Do not feel comfortable bringing back. Even though I have free oil changes left. More

by FOSGATE7 Verified Customer Verified Customer

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Carlos Mendoza offered awesome customer service and saw to it that I was taken care of expeditiously. Even though every time I spend a substantial amount of money when I come there CARLOS explains everythi to it that I was taken care of expeditiously. Even though every time I spend a substantial amount of money when I come there CARLOS explains everything and I leave with my vehicle running great! He’s very professional and makes the visit well worth it. More

by ydaug Verified Customer Verified Customer

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Carlos Mendoza is my usual service advisor, but he had a family emergency and Kobe Hiltz took care of me. Kope was personable, courteous, and pleasant to deal with. 2 complaints.1. The technician left the a family emergency and Kobe Hiltz took care of me. Kope was personable, courteous, and pleasant to deal with. 2 complaints.1. The technician left the air filter box unmatched. 2. The practice of charging 3% for credit card use is ludicrous. Hardly anyone pays cash for service anywhere and forcing customers to use a debit card is poor business practice. Debit cards are much more risky for fraudulent attack and should not be used to transact business. More

by jmdelatorrejr Verified Customer Verified Customer

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I saw Carlos for about 2 minutes. The person who made my wait worth the visit, was Jesse. Talking to him was a pleasure and I thank your dealership, in the service line, for having h The person who made my wait worth the visit, was Jesse. Talking to him was a pleasure and I thank your dealership, in the service line, for having him there! More

by richloufoss Verified Customer Verified Customer

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My entire experience at the dealership was excellent! Everyone I came in contact with was professional and very knowledgeable. Everyone I came in contact with was professional and very knowledgeable. More

by conniejoe2000 Verified Customer Verified Customer

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It's NOT what it use to Be! I miss Bill Bryan Dodge, there is no longer that personal touch... I miss Bill Bryan Dodge, there is no longer that personal touch... More

by SIRWALTERSLADY Verified Customer Verified Customer

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Had no problem with getting my vehivle serviced as I hsd not schedules an appointment. Service advisor Carlos was easy to work with. not schedules an appointment. Service advisor Carlos was easy to work with. More

by bnkk3841 Verified Customer Verified Customer

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Excellent experience. Took vehicle immediately upon arrival and completed work in a timely manner. Great waiting area. Carlos kept me informed and returned vehicle cleaner Took vehicle immediately upon arrival and completed work in a timely manner. Great waiting area. Carlos kept me informed and returned vehicle cleaner than when I brought it in. More

by bjake79 Verified Customer Verified Customer

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