Carlos Montero
Carlos Montero at Rivard Buick GMC
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Carlos Montero | Page 6

Sales Consultant

Rivard Buick GMC

9740 E Adamo Dr
Tampa, FL 33619

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4.7
64 Reviews

Born in Manhattan, NY but a Tampa native since 1997. He has been with Rivard since 2019 and in the business since 2015 with over 20 years of sales experience. Great customer service is his top priority. GM Mark of Excellence accolades for 3 years consecutively. He loves all sports, especially Champa Bay teams! Girl dad of 2 beautiful girls. He works very hard for his family and loves working for a company like Rivard that not only cares for their staff but also love their customers!

Dealership Experience

5 yrs, 1 mo

Industry Experience

9 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.7

64 Reviews

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64 Reviews of Carlos Montero

November 27, 2021

Dealership Rating
Employee Rating

It was my first visit and it was a obvious decision that it was the place I was doing Business with More

by obedenrique2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2021

Rivard Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! The Rivard Buick GMC Team

November 27, 2021

Dealership Rating

Since sale was was guaranteed courtesy was missing. Added fees seemed excessive. Supply chain sucks More

by ejrobles4
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: David Hampson , David greeted us. Salesmen Didn’t make an impression.

Nov 29, 2021

Rivard Buick GMC responded

This is not the type of experience we seek to provide. We would like nothing more than to resolve this situation as soon as possible. Please contact us at your convenience. Nate Pribble, Business Manager, (813) 200-8752

November 12, 2021

Dealership Rating
Employee Rating

Staff was helpful from the initial call to the final signature assisted me in every step. More

by cmgreen1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ronell Williams

Nov 15, 2021

Rivard Buick GMC responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. The Rivard Buick GMC Team

October 06, 2021

Dealership Rating
Employee Rating

Rivard Buick had the Exact Model I was looking for and at a great price. Carlos was agreat salesman and after two hours later I drove out with a new Buick! More

by woodd1942
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2021

Rivard Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. The Rivard Buick GMC Team

August 30, 2021

Dealership Rating
Employee Rating

This is the best no haggle dealership I've ever bought a car from. Professional staff. Very pleasant to work with across the board. I've bought 3 cars from them and looking forward to visiting again in t More

by brad
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Bone

Sep 01, 2021

Rivard Buick GMC responded

Brad, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! The Rivard Buick GMC Team

June 25, 2021

Dealership Rating
Employee Rating

I had a great experience at James Rivard in Buick in GMC! More

by working4excellence
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Stroot

Jun 30, 2021

Rivard Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Rivard Buick GMC Team

June 24, 2021

Dealership Rating
Employee Rating

Really good experience felt like I was treated nicely and daily by our salesman. Was very satisfied with our purchase we made word word word More

by jrposey27
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Stroot

Jun 29, 2021

Rivard Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! The Rivard Buick GMC Team

June 15, 2021

Dealership Rating
Employee Rating

Carlos was very friendly and accommodating. Cost is very transparent and fair. Saved thousands compared to purchasing from another dealer without having to even negotiate down More

by davidlloydwalker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2021

Rivard Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. The Rivard Buick GMC Team

April 30, 2021

Dealership Rating
Employee Rating

Well trained and empathetic staff they all made purchasing easy. They work hard to insure customer satisfaction. Hats off to ownership. I would and (did highly recomend anyone in the market for a n More

by STEWQUE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Edwards, Jose Wingo, Nick Ricketts , Jeremy Stroot

May 05, 2021

Rivard Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! The Rivard Buick GMC Team

April 26, 2021

Dealership Rating
Employee Rating

Easy transaction, had to wait a couple weeks for the truck to arrive but overall good experience. I have since sent (3) people down there that currently have deposits on trucks, Jacob Roe, Dennis Ryan & More

by GREG.BRILL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Stroot, Carlos Vargas

Apr 30, 2021

Rivard Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Rivard Buick GMC Team

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