Hiram Otero
Hiram Otero at Rivard Buick GMC
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Hiram Otero

Sales Consultant

Rivard Buick GMC

9740 E Adamo Dr
Tampa, FL 33619

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4.9
66 Reviews

Born in Chicago, formerly a Health Insurance coordinator, moved to Tampa in 2001 and has been working in the automotive industry since 2011 with achievements in Mark of Excellence, customer satisfaction, and product knowledge. Joined Rivard in 2019 where he calls it his second home. Married and blessed with three wonderful daughters. Will always serve with a smile and honesty, The Rivard way!

Dealership Experience

5 yrs, 1 mo

Industry Experience

13 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.9

66 Reviews

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66 Reviews of Hiram Otero

April 24, 2024

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Hiram was great. He was very responsive, understanding and kind. Over-all (so far) I'm satisfied with the buying experience and my Enclave. More

by nicolebrigati
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Recommend Dealer
Yes

April 22, 2024

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Working with Hiram was like being with a friend. It was a very good experience throughout the entire purchasing process. Hiam kept me informed of were the truck was at during the shipping and delive More

by snyd6153
Sales Price Transparency
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Recommend Dealer
Yes
Apr 24, 2024

Rivard Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Hiram. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Troy Guidash t.guidash@rivardbuickgmc.com

April 02, 2024

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Hiram was very helpful and the transaction has very smooth!! Can't beat Rivard GMC prices!! More

by RUSSTYHURST
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Recommend Dealer
Yes
Apr 04, 2024

Rivard Buick GMC responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

April 02, 2024

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Hiram Otero was very knowledgeable and easy to deal with. Rivard Buick/GMc had the best prices in the area. More

by Frankie
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 04, 2024

Rivard Buick GMC responded

Frankie, thank you for reviewing your time spent at Rivard Buick GMC. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Hiram is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

March 29, 2024

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Hiram otero made the buying experience great and was very knowledgeable and made it a smooth process at Rivard Buick gmc great dealership highly recommend them beyond satisfied with my purchase and look forw More

by mikeani1030
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Recommend Dealer
Yes
Apr 02, 2024

Rivard Buick GMC responded

Mike, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

March 29, 2024

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This was the best car buying experience I've had. Didnt feel like I was being cheated. More

by miller.cp86
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Recommend Dealer
Yes
Apr 02, 2024

Rivard Buick GMC responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of customer service excellence. It’s quite an accomplishment to hear that our team provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

March 15, 2024

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I felt I was treated fairly and with respect was great although the process took too long More

by LARRYWARDSR617
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Recommend Dealer
Yes
Mar 18, 2024

Rivard Buick GMC responded

Thanks for your great review, Larry. I do appreciate your patience for the extended wait that you encountered during your purchase. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

March 07, 2024

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I feel lucky to have had Hiram Otero as my sales professional. From the time I contacted Hiram to the time I drove my truck off the lot, Hiram did an excellent job of communicating with me. I live More

by anthonybflorida
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Recommend Dealer
Yes
Mar 08, 2024

Rivard Buick GMC responded

Thank you for your business and this review, Anthony. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything I can assist you with in the future, please let me know. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

March 04, 2024

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From the moment we spoke to Hiram and he gave me the figures it was true to the information that he gave me and because he wasn’t in work the day we were going in to the dealership he put me in touch wi More

by HODGSON58
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Recommend Dealer
Yes

Other Employees Tagged: Francisco Toledo , Jeremy Stroot

Mar 07, 2024

Rivard Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let me know if I can help you with anything else. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

February 29, 2024

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Awesome experience dealing with Hiram! ! The process went without a hitch. I will definitely recommend them to friends More

by terry.shirley
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Recommend Dealer
Yes
Mar 01, 2024

Rivard Buick GMC responded

Hello and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Hiram is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

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